Teric Pieternella
Noord
Summary
im a very strong intelligent individual, i have a wonderful wide range of experience which this has always makes me a strong team player and a top candidate for every job. All of my skills and all of my efficiency and adding up my experience makes my job deliverance so wonderful and so ethical. After all im a very good multitasker, by that means i can handle every situation and pressure wonderfully without any hesitation, i am very confident person in every sense and also loves to get challenged to broaden my horizons, The deliverance of my work is very gracefull to me, because i do this with all my talents,skills and obviously with my heart and desire for the job, concluding this saying that cant wait to give my ultimate awesome skills and talent to your company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeping Coordinator
IBIS Hotels
04.2023 - 10.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Trained and mentored new staff on cleaning and safety protocols.
Casino Marketing Representative
Marriott Resort And Stellaris Casino
08.2022 - 03.2023
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
- Attended industry events and trade shows to promote brand and build relationships with potential customers.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
- Created reports to track performance of marketing campaigns and suggest improvements.
Cashier
Superfood
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register to record transactions accurately and efficiently.
Sales Associate
Sherwin Williams Paints/ Tempo.NV
10.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Pool Attendant
Radisson Blu/ Tempo.nv
08.2021 - 10.2021
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Checked side duty list for opening and closing procedures.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Monitored access to entry and exit points to avoid congregating.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Cashier & Kitchen Attendant
Tacobell
08.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Merchandiser
Pricesmart
05.2019 - 08.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Conducted regular store audits to verify compliance with company policies.
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
Cashier & Kitchen Attendant
The Pastechi House
05.2018 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
Education
GED -
International School of Aruba
Oranjestad,arubaJohn Wesely College Mavo
San Nicolaas,aruba2018
Skills
- Department Coordination
- Cleaning Practices
- Cleaning and Sanitation
- Customer Service-Focused
- Payroll Understanding
- Training and Mentoring
- ID Verification
- Payment Collection
- Drawer Balancing
- Cash Register Operation
- POS Systems
- Customer Service
- Money Handling
- Time Management Skills
- Conflict Resolution
- Inventory Control
- Loss Prevention
- Friendly, Positive Attitude
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
- Networking
- Invoice Processing
- Budget Administration
- Payroll Administration
Certification
- Certified Hotel events banquets Certificate
- ACP Aruba program Certificate
- Basic computer science Certificate
- 6 Swimming Diplomas A to F
Languages
papiamento
Native language
English
Proficient
C2
Spanish
Proficient
C2
Dutch
Proficient
C2
Timeline
Housekeeping Coordinator
IBIS Hotels
04.2023 - 10.2023
Casino Marketing Representative
Marriott Resort And Stellaris Casino
08.2022 - 03.2023
Cashier
Superfood
05.2022 - 08.2022
Sales Associate
Sherwin Williams Paints/ Tempo.NV
10.2021 - 05.2022
Pool Attendant
Radisson Blu/ Tempo.nv
08.2021 - 10.2021
Cashier & Kitchen Attendant
Tacobell
08.2019 - 07.2021
Merchandiser
Pricesmart
05.2019 - 08.2019
Cashier & Kitchen Attendant
The Pastechi House
05.2018 - 04.2019
GED -
International School of Aruba
John Wesely College Mavo
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