Taylor Dennis
Churchill Falls
Summary
Business management- Accounting Graduate that is organized and dependable. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Adaptable and driven with strong work ethic and motivation to thrive in both team based or individually motivated settings. Willing to take on added responsibilities to meet team and company goals.
Overview
12
12
years of professional experience
Work History
Payroll Clerk
Eastern Health
06.2023 - Current
- Verified timekeeping records and handled any discrepancies with employees.
- Tracked employee vacation, sick and personal time.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Processed manual checks for employees in accordance with company policies.
- Processed timecards and payroll data for team of employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Completed payroll accurately and timely to meet employee expectations.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Customer Service Representative
Xplornet Communications
07.2022 - 03.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained high customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- De-escalated problematic customer concerns, maintaining a calm and friendly demeanor
- Assisted customers with making payments or establishing payment arrangements
- Educated customers on special pricing opportunities and company offerings
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
Receptionist
Penney's Unisex Hairstyling
07.2016 - 08.2020
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Offered exceptional service and support to walk-in and scheduled customers.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Performed cash, card and check transactions to complete customer purchases.
Sales Associate
Winners TJX
08.2013 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
Gonzaga Regional High
Diploma - Business Management- Accounting
College of The North Atlantic
BBA - Business
Memorial University of Newfoundland
12-2025
Skills
- Ability to work in fast paced environments
- Reliable and punctual
- Knowledge on accounting and bookkeeping
- Completed payroll courses
- Knowledgeable on vested business models
- Professional and effective communication skills
- Multitasking and prioritization
- Interpersonal conflict resolution
Timeline
Payroll Clerk
Eastern Health
06.2023 - Current
Customer Service Representative
Xplornet Communications
07.2022 - 03.2023
Receptionist
Penney's Unisex Hairstyling
07.2016 - 08.2020
Sales Associate
Winners TJX
08.2013 - 06.2016
High School Diploma -
Gonzaga Regional High
Diploma - Business Management- Accounting
College of The North Atlantic
BBA - Business
Memorial University of Newfoundland
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