Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TAYLER SPURRELL

TAYLER SPURRELL

St. Johns

Summary

Dynamic individual with hands-on experience in Early Childhood Education and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

7
7
years of professional experience

Work History

Customer Care Representative

Alight Solutions
01.2020 - 05.2023
  • Facilitated superior customer experience by addressing customer concerns and immediately resolving problems
  • Gathered and verified all required customer information for tracking purposes
  • Navigated multiple computer systems and applications and utilized search tools to find information
  • Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems
  • Followed up promptly on all unresolved cases from previous shifts
  • Referred unresolved customer grievances to designated departments for further investigation
  • Provided exceptional customer service to clients in fast-paced call center environment.

Youth Summer Camp Counselor

Rabbittown Community Centre
07.2016 - 09.2019
  • Fostered positive relationships with campers, parents, and staff, ensuring open communication and a supportive environment.
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Enhanced camper experience by creating engaging and age-appropriate activities.
  • Maintained accurate records of camper attendance, incident reports, and medical information to ensure proper documentation for all activities.

Respite Worker

Private Home Care
11.2018 - 07.2019
  • Followed specific instructions of primary caregiver for satisfying notable care requirements
  • Administered medications for fulfilling prescribed pharmaceutical care
  • Served clients regular balanced meals for breakfast, lunch and dinner
  • Assisted in performance of hygienic routines by aiding in washing and changing
  • Established trust with patients by listening and engaging in appropriate fashion
  • Planned and supervised activities for keeping patients mentally and physically active.

Education

Early Childhood Education Level 2 -

Academy Canada
St. John's, NL
05-2025

High School Diploma -

Prince Of Whales
06.2015

Skills

  • Play-based learning
  • Problem-solving
  • Relationship building
  • Documentation and record keeping
  • Parent-teacher communication
  • Gross motor skills
  • Maintaining safety
  • Conflict resolution
  • Sensory activities
  • Behavioral modeling
  • Individualized support
  • Empathy and patience

Languages

English

Timeline

Customer Care Representative

Alight Solutions
01.2020 - 05.2023

Respite Worker

Private Home Care
11.2018 - 07.2019

Youth Summer Camp Counselor

Rabbittown Community Centre
07.2016 - 09.2019

Early Childhood Education Level 2 -

Academy Canada

High School Diploma -

Prince Of Whales

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TAYLER SPURRELL