Tatjana Musulin

Dynamic Key Account Sales Specialist with a proven track record at Newey's Expanding Technologies, excelling in contract negotiation and performance optimization. Achieved a 10% revenue increase through strategic planning and data analysis, while fostering strong client relationships. Adept at leveraging Salesforce CRM to drive sales execution and enhance customer satisfaction.

Driver License B Category

• Croatian, Native
• English, Fluent
• German, Beginner
• Dutch, Beginner
• Italian, Beginner

• Key Account Sales Specialist, Newey's Expanding Technologies, NL, 01/01/23, Present, Collaborate with the sale and planning team to create engaging sales collateral and presentations, enhancing the company's brand image and driving customer engagement., Utilise CRM tools to track and analyse sales metrics, optimise sales performance, and identify areas for improvement., Manage the end-to-end sales process, from lead generation to closing deals, ensuring a seamless customer experience and high satisfaction rates., Participate in trade shows and industry events to network with potential clients, strengthen existing relationships, and generate leads for future sales opportunities., Generated a new product line through strategic customer data analysis, resulting in revenue within the first year., Negotiated a contract with a key account, significantly increasing annual revenue by 10% and profit margins by 9%., Implemented a customer loyalty program that notably increased repeat business by 25% and customer satisfaction scores by 15%., Optimised sales team performance with targeted account strategies, driving a substantial 25% increase in regional sales over one year., Led a technical team to enhance deployment strategies, culminating in a 20% faster deployment time for key clients.
• Account Manager, Supermicro, NL, 01/01/20, 12/31/22, Managed cross-functional teams and third-party vendors to ensure seamless project execution, consistently delivering complex initiatives within time and budget constraints., Prioritised tasks based on business impact, working closely with engineering teams to optimise resource use and accelerate time-to-market for product releases., Fostered relationships with key stakeholders, driving product launches in collaboration with public relations, executive leadership, and IT management., Secured a significant sales achievement, demonstrating expertise in sales strategy and negotiation., Leveraged knowledge in components and quoting to facilitate outstanding sales results., Cultivated a green-minded approach to sales, aligning with current sustainability trends and client expectations., Demonstrated open-mindedness and organisational skills, contributing to a robust and efficient sales process., Achieved 'super sales' recognition, showcasing exceptional selling skills and commitment to exceeding targets.
• Project Manager, Mamazon Development Agency, Croatia & Slovenia, 01/01/19, 12/31/20, Directed comprehensive event planning and execution, encompassing venue selection, vendor coordination, and attendee registration to ensure seamless event experiences., Oversaw all aspects of event logistics, including setup, audiovisual equipment, and catering services, while providing on-site supervision of volunteers and staff., Managed and adhered to event budgets, meticulously tracking expenses to maintain cost-effectiveness., Cultivated positive client relationships through attentive on-site support and issue resolution, contributing to a consistent track record of successful events., Enhanced event attendance by 20% through targeted marketing initiatives and strategic planning., Developed and executed marketing strategies that significantly boosted event attendance and enhanced client satisfaction.
• Assistant Sales Manager, Elgrad, Austria & Croatia, 01/01/04, 12/31/19, Developed sales processes to enhance execution efficiency and consistency across projects., Orchestrated scheduling and logistics for stakeholder meetings in Austria and Slovenia, fostering relationships and finalising project terms., Managed comprehensive sales operations, including transportation and customer service, by negotiating with suppliers, manufacturers, retailers, and consumers., Maintained optimal stock levels and ensured on-time delivery to meet quality and quantity expectations., Leveraged ERP systems, including Power BI and Salesforce, to generate accurate sales reports and monitor weekly sales activities, while adhering to data security policies., Achieved seamless integration of sales processes, significantly improving project execution., Facilitated international stakeholder engagement, leading to successful negotiation of sales terms., Developed and implemented key performance indicators that guided sales strategies and project outcomes., Managed logistics and supply chain operations, ensuring efficient transportation and customer satisfaction.