Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tasneem Aljabri

Tasneem Aljabri

Receptionist / Administrative Assistant
Utrecht

Summary

Motivated and professional receptionist with 5+ years of experience in administrative and front desk roles within healthcare and hospitality. Skilled in appointment scheduling, customer service, and communication. Organized, detail-oriented, and fluent in Arabic and English, currently residing in the Netherlands and seeking opportunities in the hospitality industry.

Overview

14
14
years of professional experience
2011
2011
years of post-secondary education
3
3
Languages

Work History

Receptionist Administrator

Oak Kindergarten
01.2020 - 05.2024

Welcoming Parents and Visitors
• Greet parents, children, and visitors warmly upon arrival.
• Ensure all visitors sign in and follow safety protocols.
2. Handling Incoming Calls and Inquiries
• Answer phone calls in a polite and professional manner.
• Provide information about the nursery, registration, or appointments.
• Forward calls or messages to the appropriate staff members.
3. Managing Daily Attendance Records
• Keep accurate records of children’s arrivals and departures.
• Communicate any absences or delays to staff and parents if needed.
4. Administrative Support
• Assist with enrollment forms, documentation, and filing.
• Maintain updated contact lists of children, parents, and staff.
• Handle email correspondence and schedule appointments or meetings.
5. Communication with Parents
• Serve as the first point of contact for parents’ concerns or questions.
• Share messages between parents and teachers when necessary.
6. Maintaining a Safe and Organized Reception Area
• Ensure the front desk and waiting area are clean, organized, and child-friendly.
• Monitor access to the facility and ensure child safety at all times.
7. Assisting with Nursery Events and Coordination
• Help with organizing events, parent meetings, or open days.
• Support staff in preparing materials or documents for such occasions.
8. Confidentiality and Child Protection
• Handle sensitive information with care and confidentiality.
• Follow nursery policies related to safeguarding and child protection.

Patient Administration

King's College Hospital Clinic
01.2014 - 01.2015
  • Company Overview: Abu Dhabi, UAE
  • Scheduled patient appointments and managed front desk operations.
  • Verified insurance and pre-authorizations, managed financial records.
  • Communicated with patients regarding insurance and billing.
  • Abu Dhabi, UAE

Secretary / Receptionist

VLCC International
01.2012 - 01.2014
  • Company Overview: Abu Dhabi, UAE
  • Handled daily clerical tasks, billing, and document preparation.
  • Scheduled meetings and maintained front desk service.
  • Coordinated with clinical and billing departments.
  • Abu Dhabi, UAE

Receptionist

Abu Khalifa Contracting
01.2010 - 01.2012
  • Company Overview: Abu Dhabi, UAE
  • Greeted and assisted visitors and managed incoming calls.
  • Maintained scheduling and administrative records.
  • Abu Dhabi, UAE

Education

Bachelor of Arts - English Literature

Aleppo University

Skills

  • Customer Service
  • Front Desk Operations
  • Scheduling
  • MS Office
  • Communication
  • Time Management
  • Multitasking

Timeline

Receptionist Administrator

Oak Kindergarten
01.2020 - 05.2024

Patient Administration

King's College Hospital Clinic
01.2014 - 01.2015

Secretary / Receptionist

VLCC International
01.2012 - 01.2014

Receptionist

Abu Khalifa Contracting
01.2010 - 01.2012

Bachelor of Arts - English Literature

Aleppo University
Tasneem AljabriReceptionist / Administrative Assistant