Tanya McGrath
Conception Bay South
Summary
Dedicated residential house cleaner with a proven track record at Maid to Clean, recognized for exceptional reliability and deep cleaning expertise. Known for exceeding client expectations and fostering strong relationships through excellent communication and attention to detail. Committed to maintaining high standards of cleanliness and punctuality, ensuring client satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Residential House Cleaner
Maid to Clean
01.2018 - 01.2019
- Collaborated with homeowners to understand specific cleaning preferences and requirements.
- Ensured thoroughness in completing assigned tasks within designated time frames.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Organized tasks efficiently, enabling increased productivity during each work shift.
- Exceeded client expectations to garner future services.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Conducted regular inspections of completed work areas, ensuring adherence to established quality standards before leaving a property.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Residential House Cleaner
Self Employed
01.2016 - 06.2017
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Ensured high standards of cleanliness in client homes.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Polished fixtures to achieve professional shine and appearance.
- Changed bed linens and collected soiled linens for cleaning.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Exceeded client expectations to garner future services.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Warehouse Worker
KBAC Constructors
01.2013 - 12.2013
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
Office Administration Diploma -
Lawrence College
St. John's, NLSkills
- Deep cleaning expertise
- Reliability and punctuality
- Flexible scheduling
- Bathroom sanitization
- Excellent oral and written communication
- Exceptional time management
- FLUENT IN English
- Dusting and polishing furniture
- Efficient time management
- Multitasking and organization
- Detail-oriented
Languages
English
Native or Bilingual
Timeline
Residential House Cleaner
Maid to Clean
01.2018 - 01.2019
Residential House Cleaner
Self Employed
01.2016 - 06.2017
Warehouse Worker
KBAC Constructors
01.2013 - 12.2013
Office Administration Diploma -
Lawrence College