TANJA ZEKAJ, MBA

• Coordinate day-to-day court services to ensure seamless proceedings, timely distribution of judicial documents, and operational efficiency
• Represent the Registry during hearings, delivering procedural support, recording courtroom activities, and compiling relevant reports and statistics
• Manage comprehensive case files, including physical and digital exhibits; draft legal memoranda and correspondence, ensuring compliance with judicial orders and regulatory frameworks
• Lead advanced testing and user feedback on the Legal Workflow system; identify improvements and collaborate on technical developments
• Train Chambers personnel and courtroom users on legal technology platforms, promoting system adoption and procedural accuracy
• Serve as a strategic liaison between Registry and Chambers, advising on procedural issues and ensuring effective communication between judicial actors
• Draft operational policies and management guidelines, contributing to institutional reforms and process optimization
• Coordinate complex international witness testimonies via secure video link, managing logistics, protection protocols, and support for vulnerable individuals

• Managed all aspects of case-related material, including collation, review, exhibit processing, court filings, and the organization of digital and physical records
• Provide in-court support during proceedings, resolving real-time queries and facilitating information exchange among parties
• Led process improvement initiatives, streamlining internal workflows and driving continuous enhancement of office procedures and systems
• Delivered technical support and training on legal tools and systems; promoted innovative use of technology and shared best practices
• Oversaw multiple concurrent projects, assigning tasks, monitoring progress, and reporting on execution across legal, investigative, and analytical teams
• Produced data-driven reports and analytical summaries for leadership and international stakeholders, including Management Committee briefings and public reports
• Supervised, trained, and mentored junior staff, fostering knowledge transfer and professional growth

Key Achievements

• Planned and managed a large-scale declassification initiative, reviewing over 7,000 trial exhibits and 200 legal filings in English and Arabic, enabling public access to critical records while safeguarding witness protections
• Planned and managed a major disclosure project involving 13,000+ exhibits and materials from 600+ witnesses, under strict judicial deadlines
• As Legal Workflow System focal point, led platform enhancements that improved evidence presentation, retrieval speed, and user experience in courtroom environments

• Managed case documentation and exhibits, including collation, review, filing, and preparation for courtroom presentation; ensured oversight of witness protective measures
• Collection, registration, digitization and physical storage of all incoming evidentiary materials
• Supported disclosure and trial preparation by conducting targeted searches and detailed material reviews
• Provided operational assistance to legal teams in organizing and maintaining case files throughout pre-trial and trial phases

Key Achievement

• Designed and implemented a centralized tracking system that standardized managing and logging of data, and significantly improved the searchability and presentation of prosecution evidence in court, enhancing the trial team efficiency

• Registered, digitized and categorized, and linked multi-source evidence using iBase to support disclosure workflows and legal analysis, ensuring the integrity, confidentiality, and chain of custody for all materials throughout their life cycle
• Maintained detailed inventory and metadata records to support retrieval and courtroom presentation

Key Achievement

• Contributed to cross-functional projects that optimized evidence processing and digitisation, ensuring secure access to and auditability of evidentiary material while enhancing team-wide efficiency in managing trial exhibits

• Coordinated high-profile visits to the Tribunal, providing full administrative and logistical support for meetings, conferences, and official events
• Supported legacy and archiving projects by indexing and auditing court records for public access

Key Achievements

• Gained extensive experience in records management, delivering high-quality support across Tribunal departments
• Acquired solid understanding of diplomatic protocol through hands-on involvement in organizing complex and successful high-level visits