Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tammy Mulder

Nieuwegein,UT

Summary

Adaptable and flexible Administrative Officer with a proven track record of driving business efficiency and ensuring compliance.

In my previous role, I strategically transitioned all HR activities to SEESA, a HR consultancy and business compliance solution provider, achieving full compliance and freeing up 70% of time previously spent on HR matters.

Using my technical skills, I coordinated the meetings and appointments for a team of eight. I implemented a shared digital calendar system, which improved real-time visibility. This change led to an 80% reduction in scheduling conflicts and a 40% improvement in meeting attendance.

As an innovative thinker, I implemented a centralized sourcing method, enhancing supplier relationships and reducing material costs by 3-8% annually.

With strong analytical abilities and a keen eye for detail, I have consistently delivered precise financial reports on a weekly, monthly, and quarterly basis. My reports have been instrumental in illuminating the company’s performance and guiding managerial decision-making processes. A notable achievement in my career was identifying substantial costs associated with overtime. Upon my recommendation, our team reassessed our overtime procedures. We implemented more stringent control measures, which successfully reduced overtime expenses by 10%.

My optimistic outlook and excellent communication skills have been instrumental in my role as a mentor and coach to office staff. I’ve guided them through complex situations, fostering a collaborative environment where staff members are encouraged to share ideas. This approach has improved outcomes and boosts team confidence.

In recognition of my valuable contributions and efforts, I received the company’s 5-star award. This award underscores my commitment to excellence and my ability to make a positive impact on business operations.

Eager to leverage these skills and experiences in a new Administrative Officer role, I am committed to driving efficiency, mentoring teams, and contributing to a positive, productive work environment.

Overview

8
8
years of professional experience

Work History

Administrative Officer

Staf-pro Engineering CC
2019.06 - 2022.12
  • Developed strategies to streamline office processes: Transitioned from a traditional landline telephone management system to a more agile and cost-effective cloud-based telephony solution, improving telephone accessibility for remote workers by 100%.
  • Reduced expenses by negotiating the insurance subscription, achieving an annual 9% cost reduction without compromising the coverage.
  • Ensured 100% accuracy in financial record-keeping, leading to timely processing of a
  • Effective communication: Successfully rolled out the POPI Act policy (The Protection of Personal Information Act) across the organization, ensuring 100% compliance with the legislation. This was achieved through regular updates and clear communication about policies, procedures, and key events, resulting in enhanced understanding and adherence to the new policy by all staff members.
  • Expedited decision-making processes: Prepared detailed reports presenting key performance metrics in an easily digestible format, which reduced the time taken for management to make informed decisions by 30%. This led to quicker adaptations to market changes and a more agile business operation.
  • Corporate objectives were communicated to various divisions to ensure adherence to company budgets and meet deadlines. Efforts towards achieving these objectives were reviewed and acknowledged on a monthly basis. Successes were celebrated, and strategies were refined as necessary.

Administrative Officer

Nu-Core Stainless Products
2015.03 - 2022.12
  • Managed the office operations of a workshop with 16 employees (4 office employees and 12 workshop employees)
  • Oversaw the maintenance of office equipment and supplies, and ensured 100% compliance with safety protocols.
  • Prepared and maintained financial records, invoices, payroll, and bank reconciliations for a business with an annual turnover of over 4 million rand using Sage Accounting and Excel.
  • Coordinated with over 15 suppliers and 25+ customers, and workshop staff to ensure 95% on-time delivery of orders and payments.
  • Implemented cost-saving measures and inventory control systems, optimizing the workshop’s profitability.

Education

Certified Technical Trainer (CTT+) - Education And Training

ComptTIA
Cape Town, South Africa
05.2007

Marketing And Retail Diploma - Business And Economics

UNISA - University of South Africa
Cape Town, South Africa
12.2002

Diploma - Business And Administrative

Fairhills Secreterial College
Cape Town, South Africa
12.1993

High School Diploma -

Bergvliet High School
Cape Town, South Africa
12.1991

Skills

  • Workforce Management
  • Contract Negotiations
  • Financial Reporting
  • Organizational Skills
  • Strategic Planning
  • Policy and Procedure Modification
  • Workflow Optimization
  • Team Leadership
  • Effective Communication
  • Problem Solving
  • Data Analysis
  • Critical Thinking
  • Computer Proficiency

Accomplishments

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  • View Previous Versions View a record of changes made to a file
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  • Browse on Dropbox Website View a file on the Dropbox website
  • Get Link Make a link to any file or folder in your Dropbox
  • You can then send this link to anyone you’d like to view the file — even if they don’t have Dropbox!
  • The Dropbox Tray/Menu bar icon
  • The Dropbox tray or menu bar icon is located on the bottom (Windows) or top (Mac/Linux) of your screen, and lets you check the status and settings of your Dropbox
  • The same green, blue, and red icons that appear on the files and folders in your Dropbox also appear over this icon to let you know the sta- tus of your Dropbox
  • Right-clicking this icon gives you a few options:
  • Open your Dropbox folder, the Dropbox website, or the Dropbox help center
  • See which files were recently changed
  • View an estimate of how long it will take Dropbox to finish updating files
  • Change preferences for your connection, Dropbox folder location, and more
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  • When you log in, your files will be waiting for you!
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  • Dropbox takes the security of your files and of our software very seriously
  • Dropbox uses Secure Socket
  • Layer (SSL) and AES-256 encryption
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Languages

English
Native language
Dutch
Elementary
A2

Timeline

Administrative Officer

Staf-pro Engineering CC
2019.06 - 2022.12

Administrative Officer

Nu-Core Stainless Products
2015.03 - 2022.12

Certified Technical Trainer (CTT+) - Education And Training

ComptTIA

Marketing And Retail Diploma - Business And Economics

UNISA - University of South Africa

Diploma - Business And Administrative

Fairhills Secreterial College

High School Diploma -

Bergvliet High School
Tammy Mulder