Tamara Yamamoto Wilson
Summary
I am a motivated and highly conscientious English literature graduate with a passion for books, cross-cultural storytelling and writing. My dynamic nature has allowed me to adapt to work in multiple industries which has helped me harness a diverse skill set. I am an excellent communicator and creative thinker, with meticulous analytical skills, who is motivated to undertake further training to enhance her existing skills base and pursue a career in writing.
Overview
8
8
years of professional experience
Work History
Freelance Writer
Blue Tees Golf (Europe)
01.2024 - 01.2024
- Researched, wrote and edited specified article and blog content for the Blue Tees Golf website (Europe) and for their retailers as an introduction to the brand, the people and its evolution.
ELT Customer Service & Administration Assistant
Oxford University Press
02.2023 - 11.2023
- Provided global customers with an exceptional level of pre and after-sales service. Customers included international booksellers, educational establishments, OUP authors, English language schools and private individuals.
- Excelled in effective and timely internal and external business communications via email, live chat, telephone and face-to-face conversation, regarding all matters related to OUP's English Language Teaching books, courses, digital products and services.
- Navigated and troubleshooted English Language Teaching products on a digital platform environment - identifying and recommending continuous improvement opportunities.
- Assisted in the setting up and smooth running of global Oxford Test of English Test Centres around the world.
Writer
The Publishing Post
11.2022 - 12.2023
- Collaboratively wrote and edited fortnightly articles within the "Bookshops" team for The Publishing Post - in lines with the goals and set style guide of the magazine.
- Researched content and discussed ideas with the team for upcoming issues.
Steward for Spring CLF and Winter CLF 2023
Cambridge Literary Festival
04.2023 - 10.2023
- Welcomed thousands of visitors to the Cambridge Literary Festival and assisted with many various events so that authors and audiences got the most out of their Festival experience, led by my Head Steward.
- Directed and supported audience members to locations, venues and site facilities.
- Organized and assisted in the pop-up festival bookshops and author book signing events.
Barista
Katsute100
09.2021 - 04.2022
- Organised and digitally marketed promotional events for the cafe on social media, i.e a sake-tasting event. Edited and posted daily content for Instagram, and responded to customer comments or queries.
- Developed exceptional people skills by interacting daily with customers and providing excellent customer service, helping to build a regular clientele.
- Operated business administration functions such as cashing up, tracking inventory, stock ordering and onboarding new staff.
English Language Summer Camp Teacher
Bell Beyond
06.2021 - 06.2021
- Created and tailored lessons and learning materials to teach English to a class of children aged 7-8 in an innovative and engaging manner.
- Built opportunities for real-world English language use and learning outside the formal classroom learning environment.
Internship With Customer Experience Team
Barchester Healthcare
10.2020 - 11.2020
- Monitored all the latest COVID-19 guidelines and policies for visiting arrangements in care homes for Jersey, England, Wales and Scotland and created excel spreadsheets containing the most up-to-date information.
- Proofread and edited emails, documents, newsletters and presentations for the head of customer contact.
- Visited multiple care homes to organise and participate in resident activities.
Hospital Care Giver
Kaishindo Hospital
06.2019 - 09.2019
- Provided excellent physical and personal care to patients.
- Worked exceptionally well in a team and communicated clearly with other caregivers and nurses to ensure the efficient running of operations and the highest quality of care.
- Helped successfully organise the activities and entertainment for a "Natsumatsuri" event at the hospital for patients to enjoy.
- Conversed and provided emotional support to patients, which has led to greater empathy, understanding and ability to connect with others.
English Language Teacher and Day-care assistant
Global Kids Place
06.2016 - 09.2018
- Taught English to Japanese children aged 3 - 9 at an after school daycare centre and proactively organized creative and fun learning activities suitable for children of various ages.
- Assisted in school trips, ensuring all children were well looked after and accounted for at all times in a busy urban environment.
Writer
Japan Travel
06.2017 - 07.2017
- Wrote travel articles daily on various, exciting tourist spots around Japan and worked collaboratively with other interns to organise different travel itineraries for tourist groups visiting Tokyo.
Education
BA English Literature -
Newcastle University
Newcastle Upon Tyne, EnglandA Level's -
The British School in Tokyo
Tokyo, Japan06.2017
Skills
- Bilingual (English and Japanese)
- Very proficient in using online platforms such as Microsoft Outlook, Microsoft Excel, Microsoft Powerpoint, WordPress, Adobe Premiere Pro, Capcut and Shorthand
- Social media, filming and editing expertise
Timeline
Freelance Writer
Blue Tees Golf (Europe)
01.2024 - 01.2024
Steward for Spring CLF and Winter CLF 2023
Cambridge Literary Festival
04.2023 - 10.2023
ELT Customer Service & Administration Assistant
Oxford University Press
02.2023 - 11.2023
Writer
The Publishing Post
11.2022 - 12.2023
Barista
Katsute100
09.2021 - 04.2022
English Language Summer Camp Teacher
Bell Beyond
06.2021 - 06.2021
Internship With Customer Experience Team
Barchester Healthcare
10.2020 - 11.2020
Hospital Care Giver
Kaishindo Hospital
06.2019 - 09.2019
Writer
Japan Travel
06.2017 - 07.2017
English Language Teacher and Day-care assistant
Global Kids Place
06.2016 - 09.2018
BA English Literature -
Newcastle University
A Level's -
The British School in Tokyo
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