Team Lead, Recruiter and Event Coordinator
Nike Hilversum Head Quarters
Hi, I’m
Tamara James
Steijnlaan 37
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Years in supporting employees from onboarding and or exit interviews. Promoted employee satisfaction through positive culture change and developed initiatives to increase employee engagement. Increased employee health and satisfaction through multiple CRM programs. Resourceful, offering history of success by coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Work History
Nike Hilversum Head Quarters
Team Lead, Recruiter and Event Coordinator
Job overview
- Recruitment/ HR, Drive Sales and KPIs, Lead generator, Sales Performance Report coordinator/analysis, Administration/ Employment processing, Customer Experience Trainer / Developer, Company promotional events and product highlights, Planning product launches, Logistics, Manages a team of 10+ staff, Manages schedules and Operations
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Increased brand visibility through strategic placement of promotional materials at high-profile events.
- Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
- Identified opportunities for streamlining interview processes by providing training resources to hiring managers.
- Hired employees and initiated new hire paperwork process.
Lightspeed HQ
Marketing and Events Specialist
Job overview
- Planning and organizing above events to promote software, generate leads and potential partnerships, Event Specialist, Marketing (Digital, Content and Email), Lead generating, Logistics, Ticketing, Administration/Staff Hiring, Partnership Engagement, Vendor collaboration and negotiator, Onboarding/Trainer
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
- Spearheaded innovative product development initiatives that increased market share and profitability margins.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Managed on site omni-channel event for the Connect 19 over 10,000 plus guests. Recruited volunteers, organized catering, coordinated booth designs and customer participation
- Organized retail and hospitality masterclasses for clients and prospects.
- Organized events and trade shows, increasing brand exposure within the industry community.
- Contributed to mock-ups, email campaigns, and social media content.
Victoria Secret
Supervisor and Experience Lead
Job overview
- Customer Experience Lead Supervisor, Recruiter & Onboarding trainer, Operation and stock coordinator, Key Holder/Bra Specialist, Manage a team of 10+ staff, Brand Coordinator, Drive sales, manages conversion rates and KPIs
- Enhanced candidate experience by streamlining the recruitment process and implementing efficient communication strategies.
- Optimized applicant tracking systems for efficiency, ensuring accurate documentation of candidate information and recruitment activities.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
- Streamlined store operations, reducing operational costs while maintaining high levels of customer service.
- Utilized CRM software diligently for keeping track of client information, appointments, follow-ups, and leads conversion rates effectively managed client relationships from prospecting through closing stages.
- Negotiated competitive salary packages with candidates, resulting in successful hires who were satisfied with their compensation.
- Collaborated with HR department to ensure smooth onboarding processes for new employees, facilitating seamless integration into company culture.
Stradivarius
Team Manager
Job overview
- Employment recruiter, Onboarding | Staff Trainer, Delivery process, Lead morning meetings and briefs, Delegation | Motivating of staff, Operations manager, Adjust to any change or transition with staff, Handling daily financial reports| weekly figures,
- Carrying out and training staff on Ipod sales inclusive of aiming towards the store target, Increasing product knowledge and carrying out commercial decisions and overview, Key performance indicators for the store and a push towards the daily target
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Trained new team members on recruitment best practices, ensuring a high level of competency within the team.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Mango
Manager
Job overview
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
Inholland University The Hague, Netherlands
Bachelor of Science from International Media And Entertainment
Solent University (UK)Southampton
Associate of Science from Event Management & Marketing Campaigns
Skills
- Team Developer/ Coach
- Marketing /Lead generator
- Recruiter / Contract Negotiator
- Project Management
- Administrator
- Strong Communication (Written and Verbal in English)
- Multitasking
- Budgeting and Financial Management
- Administrative Support
- Attention to detail
- Problem solving
- Talent Acquisition
- Staff Management
- Conflict Resolution
- Attention to Detail
Languages
English
Programs Skilled
- WFM
- TIMETRACK
- ME PORTAL
- TRELLO
- MONDAY
- SALSE FORCE
- EXCELL
Hobbies and Interests
- Dancing
- Singing
- Improv
- Volleyball
- Community Service
Timeline
Marketing and Events Specialist
Lightspeed HQ
Supervisor and Experience Lead
Victoria Secret
Team Manager
Stradivarius
Manager
Mango
Inholland University
Bachelor of Science from International Media And Entertainment
Solent University (UK)
Associate of Science from Event Management & Marketing Campaigns
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