Talaal Aziz
St. Johns
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Server
Moxie's
St. John's, Newfoundland And Labrador
02.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Marketing Coordinator
Moxie's
St. John's, Newfoundland And Labrador
04.2023 - 08.2023
- Developed brand marketing plan strategies to increase brand awareness.
- Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
- Collaborated with marketing manager to plan out campaign strategies, time tables and guidelines.
- Started a customer oriented program to invite different businesses to visit us
- Planned and executed advertising campaigns for in person drop ins and online mediums.
Lead Host
Moxie's
St. John's, NL
09.2022 - 02.2023
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Head busser
O’Reilly’s
06.2022 - 09.2022
- effective and efficiently communicating with the other bussers to ensure the smooth flow of operations.
- Leading the team by assigning them specific tasks and overlooking their work.
- Successfully coordinated the activities of the busser team. This included setting priorities, and providing clear instructions to ensure efficient table turnover and overall restaurant cleanliness.
Crew member
McDonald’s
04.2022 - 09.2022
- Ability to work under pressure and a demanding environment to feed the customers
- Manage time to give outstanding customer service and use the less busy time to restock
- Teamwork
- At McDonald's everyone pitches in to help.
Cashier
Ultramar Gas Station
02.2022 - 05.2022
- Greet anyone who enters the store and provide exceptional customer service
- Scanning of items and doing safe drops
- Opening and closing the store
- Restocking shelves, refrigerators, and counters
- Receiving phones calls to schedule car drop-ins
Sales Associate (intern)
Hunarkar Crafts
08.2021 - 12.2021
- Greet anyone who comes into the store and provide outstanding customer service
- Answer any consumer related questions, requests and refunds
- Restock shelves and maintain data of the hot selling products.
Manual Data Entry
Brainly Inc
01.2021 - 03.2021
- Focus on solving mathematical problems using a specific software
- Quickly and efficiently manually entering the data in the internal CRM system
- Using excel to solve, locate and enter data sets
Call center representative
Timeshare-wealth
08.2020 - 09.2020
- Cold call people from the provided leads and keeping a track of
- Offer exceptional customer service and market their Timeshares without any upfront payment
- Efficiently add their details in the internal CRM and send them a contract
Education
Bachelor of Business Administration -
Memorial University of Newfoundland
St. John's, NL07.2026
A-Levels - Business And Economics
The City School
08.2021
O-Levels - Computer Science
The City School
08.2019
Skills
- Microsoft Office programs (Word, Excel, PowerPoint)
- Excellent communication
- Organizating
- Problem-solving
- multitasker
- Public Relations
- Guest Engagement
- Client Engagement
- Order Management
- Records Management
Additional Information
- AWARDS AND HONORS , Dean’s List - The City School
Accomplishments
Moxie's: employee of the month for April
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Marketing Coordinator
Moxie's
04.2023 - 08.2023
Server
Moxie's
02.2023 - Current
Lead Host
Moxie's
09.2022 - 02.2023
Head busser
O’Reilly’s
06.2022 - 09.2022
Crew member
McDonald’s
04.2022 - 09.2022
Cashier
Ultramar Gas Station
02.2022 - 05.2022
Sales Associate (intern)
Hunarkar Crafts
08.2021 - 12.2021
Manual Data Entry
Brainly Inc
01.2021 - 03.2021
Call center representative
Timeshare-wealth
08.2020 - 09.2020
Bachelor of Business Administration -
Memorial University of Newfoundland
A-Levels - Business And Economics
The City School
O-Levels - Computer Science
The City School