Summary
Overview
Work History
Education
Skills
Languages
Timeline
Sports
Generic

S.Z HAMEED

The Hague,ZH

Summary

Professional with strong leadership skills and background in retail management. Proven track record in team collaboration, customer service, and operational efficiency. Adept at training staff, managing inventory, and driving sales. Known for adaptability and delivering consistent results in dynamic environment.

Retail management professional prepared for role focusing on training and store operations. Extensive experience in leading teams and implementing effective training programs that drive performance. Known for collaborative approach and adaptability, with focus on achieving consistent results. Proficient in training methodologies and inventory management, with reliable and flexible work ethic.

Overview

16
16
years of professional experience

Work History

Assistant Manager

JD Sports Fashion BV.
02.2024 - Current
  • Led training programs enhancing team performance and operational efficiency.
  • Developed onboarding procedures ensuring consistent employee integration and retention.
  • Implemented sales strategies driving store profitability and customer satisfaction.
  • Analyzed sales data to identify trends, informing inventory management decisions.

Assistant Store Manager

JD Sports Fashion BV.
05.2023 - 02.2024
  • Led daily operations to enhance customer experience and store efficiency.
  • Developed and implemented staff training programs to improve team performance.
  • Analyzed sales trends to optimize product placement and inventory management.
  • Coordinated promotional events, driving increased foot traffic and brand visibility.

Floor Manager

JD Sports Fashion BV (FlagShip Store)
12.2022 - 05.2023
  • Supervised daily operations to ensure efficient workflow and adherence to company standards.

Supervisor Textile Department

JD Sports Fashion BV (FlagShip Store)
06.2022 - 12.2022
  • Supervised daily operations to ensure adherence to company policies and standards.
  • Trained and mentored staff on product knowledge and customer service techniques.
  • Coordinated inventory management processes to optimize stock levels and minimize discrepancies.
  • Implemented visual merchandising strategies to enhance store presentation and drive sales.

Supervisor FootWear Department.

JD Sports Fashion BV (FlagShip Store)
12.2021 - 06.2022
  • Oversaw daily operations, ensuring adherence to safety and quality standards.
  • Trained and mentored team members on efficient workflow practices.
  • Streamlined processes to improve productivity and reduce waste.
  • Coordinated with cross-functional teams to enhance operational efficiency.

Sales Assistant

JD Sports Fashion BV.
07.2021 - 12.2021
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring accurate stock availability and organization.
  • Processed sales transactions efficiently, maintaining high accuracy in financial handling.
  • Collaborated with team members to achieve monthly sales targets through effective merchandising strategies.

Sales Supervisor

Den Haag Press
01.2017 - 01.2020
  • Cultivated relationships with customers to enhance satisfaction and loyalty.
  • Executed sales strategies to achieve daily revenue goals and improve store performance.
  • Trained new team members on product knowledge and customer service best practices.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment.

Sales Support Associate

Den Haag Press
01.2016 - 08.2017
  • Coordinated sales support activities to enhance customer satisfaction and streamline order processing.
  • Managed communication between sales teams and clients to ensure timely information flow and issue resolution.
  • Developed training materials for new team members, improving onboarding efficiency and knowledge retention.
  • Streamlined documentation processes, resulting in improved accuracy of sales reports and client records.
  • Implemented innovative e-learning solutions to streamline training processes and increase accessibility.

Senior Supervisor

Etisalat Technical Department
06.2015 - 05.2017
  • Oversaw daily operations, ensuring compliance with company standards and regulations.

Technical Specialist

Etisalat
01.2013 - 04.2015
  • Provided technical support for hardware and software issues, ensuring minimal downtime.
  • Collaborated with cross-functional teams to implement system upgrades and enhancements.
  • Diagnosed and resolved complex technical problems, improving user satisfaction rates.

Customer Service Representative

Etisalat UAE
09.2009 - 01.2013
  • Oversaw daily store operations, ensuring high standards of customer service and merchandise presentation.
  • Managed inventory processes, including stock replenishment and visual merchandising to optimize sales performance.
  • Trained and mentored staff, fostering a collaborative team environment focused on performance excellence.
  • Developed and implemented promotional strategies to enhance customer engagement and drive foot traffic.

Education

No Degree -

SamenHaags
The Hague, Netherlands

No Degree -

Etisalat Academy
Al Muhaisnah

No Degree - Logo Customization And Digitizing

Den Haag Press
The Hague, Netherlands
03-2019

No Degree - S.E.R.V Training. (Etisalat Head Office Dubai).

Etisalat
Abu Dhabi
02-2010

High School Diploma -

Years of Study: 2009 Government Islamiya College
Rawalpindi
05-2009

No Degree - Fiber Optics

Mega Tech
Islamabad
02-2009

Skills

  • Team Leadership & Motivation
  • Core Management Skills
  • Problem-Solving & Decision Making
  • Inventory & Stock Control
  • Time Management & Organization
  • Customer Experience Management
  • POS & Retail Software
  • Microsoft Excel /Google Sheets
  • Store operations
  • Cashiering
  • Administration
  • Strategic Planning

Languages

English
Native or Bilingual
Hindi
Professional Working
Urdu
Native or Bilingual
Dutch
Native or Bilingual
Arabic
Elementary

Timeline

Assistant Manager

JD Sports Fashion BV.
02.2024 - Current

Assistant Store Manager

JD Sports Fashion BV.
05.2023 - 02.2024

Floor Manager

JD Sports Fashion BV (FlagShip Store)
12.2022 - 05.2023

Supervisor Textile Department

JD Sports Fashion BV (FlagShip Store)
06.2022 - 12.2022

Supervisor FootWear Department.

JD Sports Fashion BV (FlagShip Store)
12.2021 - 06.2022

Sales Assistant

JD Sports Fashion BV.
07.2021 - 12.2021

Sales Supervisor

Den Haag Press
01.2017 - 01.2020

Sales Support Associate

Den Haag Press
01.2016 - 08.2017

Senior Supervisor

Etisalat Technical Department
06.2015 - 05.2017

Technical Specialist

Etisalat
01.2013 - 04.2015

Customer Service Representative

Etisalat UAE
09.2009 - 01.2013

No Degree -

SamenHaags

No Degree -

Etisalat Academy

No Degree - Logo Customization And Digitizing

Den Haag Press

No Degree - S.E.R.V Training. (Etisalat Head Office Dubai).

Etisalat

High School Diploma -

Years of Study: 2009 Government Islamiya College

No Degree - Fiber Optics

Mega Tech

Sports

Gym 

Cricket

Gaming


S.Z HAMEED