S.Z HAMEED
The Hague,ZH
Summary
Professional with strong leadership skills and background in retail management. Proven track record in team collaboration, customer service, and operational efficiency. Adept at training staff, managing inventory, and driving sales. Known for adaptability and delivering consistent results in dynamic environment.
Retail management professional prepared for role focusing on training and store operations. Extensive experience in leading teams and implementing effective training programs that drive performance. Known for collaborative approach and adaptability, with focus on achieving consistent results. Proficient in training methodologies and inventory management, with reliable and flexible work ethic.
Overview
16
16
years of professional experience
Work History
Assistant Manager
JD Sports Fashion BV.
02.2024 - Current
- Led training programs enhancing team performance and operational efficiency.
- Developed onboarding procedures ensuring consistent employee integration and retention.
- Implemented sales strategies driving store profitability and customer satisfaction.
- Analyzed sales data to identify trends, informing inventory management decisions.
Assistant Store Manager
JD Sports Fashion BV.
05.2023 - 02.2024
- Led daily operations to enhance customer experience and store efficiency.
- Developed and implemented staff training programs to improve team performance.
- Analyzed sales trends to optimize product placement and inventory management.
- Coordinated promotional events, driving increased foot traffic and brand visibility.
Floor Manager
JD Sports Fashion BV (FlagShip Store)
12.2022 - 05.2023
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
Supervisor Textile Department
JD Sports Fashion BV (FlagShip Store)
06.2022 - 12.2022
- Supervised daily operations to ensure adherence to company policies and standards.
- Trained and mentored staff on product knowledge and customer service techniques.
- Coordinated inventory management processes to optimize stock levels and minimize discrepancies.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
Supervisor FootWear Department.
JD Sports Fashion BV (FlagShip Store)
12.2021 - 06.2022
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on efficient workflow practices.
- Streamlined processes to improve productivity and reduce waste.
- Coordinated with cross-functional teams to enhance operational efficiency.
Sales Assistant
JD Sports Fashion BV.
07.2021 - 12.2021
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring accurate stock availability and organization.
- Processed sales transactions efficiently, maintaining high accuracy in financial handling.
- Collaborated with team members to achieve monthly sales targets through effective merchandising strategies.
Sales Supervisor
Den Haag Press
01.2017 - 01.2020
- Cultivated relationships with customers to enhance satisfaction and loyalty.
- Executed sales strategies to achieve daily revenue goals and improve store performance.
- Trained new team members on product knowledge and customer service best practices.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
Sales Support Associate
Den Haag Press
01.2016 - 08.2017
- Coordinated sales support activities to enhance customer satisfaction and streamline order processing.
- Managed communication between sales teams and clients to ensure timely information flow and issue resolution.
- Developed training materials for new team members, improving onboarding efficiency and knowledge retention.
- Streamlined documentation processes, resulting in improved accuracy of sales reports and client records.
- Implemented innovative e-learning solutions to streamline training processes and increase accessibility.
Senior Supervisor
Etisalat Technical Department
06.2015 - 05.2017
- Oversaw daily operations, ensuring compliance with company standards and regulations.
Technical Specialist
Etisalat
01.2013 - 04.2015
- Provided technical support for hardware and software issues, ensuring minimal downtime.
- Collaborated with cross-functional teams to implement system upgrades and enhancements.
- Diagnosed and resolved complex technical problems, improving user satisfaction rates.
Customer Service Representative
Etisalat UAE
09.2009 - 01.2013
- Oversaw daily store operations, ensuring high standards of customer service and merchandise presentation.
- Managed inventory processes, including stock replenishment and visual merchandising to optimize sales performance.
- Trained and mentored staff, fostering a collaborative team environment focused on performance excellence.
- Developed and implemented promotional strategies to enhance customer engagement and drive foot traffic.
Education
No Degree -
SamenHaags
The Hague, NetherlandsNo Degree -
Etisalat Academy
Al MuhaisnahNo Degree - Logo Customization And Digitizing
Den Haag Press
The Hague, Netherlands03-2019
No Degree - S.E.R.V Training. (Etisalat Head Office Dubai).
Etisalat
Abu Dhabi02-2010
High School Diploma -
Years of Study: 2009 Government Islamiya College
Rawalpindi05-2009
No Degree - Fiber Optics
Mega Tech
Islamabad02-2009
Skills
- Team Leadership & Motivation
- Core Management Skills
- Problem-Solving & Decision Making
- Inventory & Stock Control
- Time Management & Organization
- Customer Experience Management
- POS & Retail Software
- Microsoft Excel /Google Sheets
- Store operations
- Cashiering
- Administration
- Strategic Planning
Languages
English
Native or Bilingual
Hindi
Professional Working
Urdu
Native or Bilingual
Dutch
Native or Bilingual
Arabic
Elementary
Timeline
Assistant Manager
JD Sports Fashion BV.
02.2024 - Current
Assistant Store Manager
JD Sports Fashion BV.
05.2023 - 02.2024
Floor Manager
JD Sports Fashion BV (FlagShip Store)
12.2022 - 05.2023
Supervisor Textile Department
JD Sports Fashion BV (FlagShip Store)
06.2022 - 12.2022
Supervisor FootWear Department.
JD Sports Fashion BV (FlagShip Store)
12.2021 - 06.2022
Sales Assistant
JD Sports Fashion BV.
07.2021 - 12.2021
Sales Supervisor
Den Haag Press
01.2017 - 01.2020
Sales Support Associate
Den Haag Press
01.2016 - 08.2017
Senior Supervisor
Etisalat Technical Department
06.2015 - 05.2017
Technical Specialist
Etisalat
01.2013 - 04.2015
Customer Service Representative
Etisalat UAE
09.2009 - 01.2013
No Degree -
SamenHaags
No Degree -
Etisalat Academy
No Degree - Logo Customization And Digitizing
Den Haag Press
No Degree - S.E.R.V Training. (Etisalat Head Office Dubai).
Etisalat
High School Diploma -
Years of Study: 2009 Government Islamiya College
No Degree - Fiber Optics
Mega Tech
Sports
Gym
Cricket
Gaming