Svetlana Sharapova

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Cold outreach and acquisition of target clients and partners: building a contact database from scratch and actively developing it (including CISOs and IT directors of large companies), scheduling and conducting meetings with C-level executives.
• Developing sales growth strategy: building long-term partner relationships, identifying key growth points, managing deals from first contact to contract signing.
• Preparing commercial proposals: developing customized solutions for customer needs, including highly complex IT products (ASOC, target audience: DevSecOps engineers).
• Negotiating cooperation terms: conducting negotiations and reaching mutually beneficial agreements with decision-makers, including CISOs, CIOs, CTOs.
• Conducting joint demos with the technical team: product presentation, ability to translate technical language into business value, working in tandem with engineers and solution architects.
• Launching pilot projects and monitoring results: guiding the client from the first demo meeting to license purchase.
• Partner management and motivation: creating conditions for active sales through the channel, product training, support, and monitoring of key metrics.
• Direct sales: closing deals with large customers, including in the banking and IT sectors.

• Company Overview: Financial and credit intermediation (exchange, brokerage, card issuance and servicing, risk assessment, currency exchange, lending agencies, cash collection, pawnshops, payment systems)
• Attracting key partners through cold outreach (banks, fintech companies, high-traffic aggregators) and conducting negotiations with decision-makers (including CEOs and CTOs).
• Overseeing API integrations with large partners: controlling launch and integration stability.
• Participating in product development: generating ideas for improving API flow and partner lead logic, formalizing business requirements, and transferring them to development.
• Partner onboarding: product training, conducting online presentations and demos, methodological support, creating procedures and scripts.
• Managing a team of 4 managers.

Achievements:

• Promoted from manager to department head within 6 months.
• Attracted and successfully launched 11 banks; implemented API integrations with large banks.
• Proposed changes to the partner lead flow that were implemented, leading to increased conversion and improved key metrics.

• Supporting and retaining existing clients
• Achieved 100% KPI for new client acquisitions.

• Company Overview: Bank
• Built an agent network in the region from scratch (110 active agents in portfolio).
• Top 10 best managers in the Russian Federation for two consecutive years.

• Company Overview: Bank
• Managed team work: task distribution, results control, employee development.
• Ensured a high level of customer service and compliance with corporate standards.
• Attracted key clients, conducted negotiations with company executives.

Achievements:

• Built a stable client portfolio (salary projects, premium products).
• Maintained full team retention — 0% staff turnover.

• Active search and acquisition of new clients among small and medium business owners (cold calls, meetings, negotiations).
• Selling comprehensive financial solutions: business development loans, deposits, salary projects, premium cards, acquiring.
• Building long-term relationships with key decision-makers (business owners and decision-makers).

Achievements:

• Maximum deal size - 400 million rubles.
• Winner of the cross-selling competition for premium cards (2014).
• Received "Functional Trainer" certificate (employee training and mentoring).

• Managing a team of managers for attracting clients to salary projects (3 people).
• Achievement: increased loan disbursement 6 times in 5 months.

• Cold outreach and acquisition of companies for salary projects, negotiations with directors.
• Supporting existing clients and cross-selling related services.
• Achievements: connected 1500+ new employees to salary projects within 10 months (including large companies and government institutions).

• Attracting corporate VIP clients.
• Team leadership (10 people).