Summary
Overview
Work History
Education
Skills
Languages
Timeline
Personal Information
Generic
Susan Holst Nielsen

Susan Holst Nielsen

Nuenen

Summary

Experienced and versatile professional with a broad background in sales, marketing and customer service, in both the B2B and B2C sectors. Proven skills in building structure and procedures and problem-solving. Strong in communication and teamwork, with a passion for delivering exceptional service. Seeking an inspiring and enjoyable position where my experience and skills can be fully utilized and further developed.

Overview

35
35
years of professional experience

Work History

Owner

Honni
01.2010 - 09.2025
  • Companyinfo: Production and distribution of a textile healthcare product suited for disabled people and elderly suffering from dysfagia. Further info, see: www.honnisjaal.nl and www.uniqap.dk
  • Developing of own brand en product, operating in Benelux and Denmark. I have fullfilled all workingprocesses on my own.

Sales

Kenniswonen
11.2009 - 10.2010
  • Company info: Retail sales of Henders & Hazels furniture
  • Store assistant, customercontact and orders B2C

Backoffice assistant

MRM
03.2008 - 10.2009
  • Concept sales within Europe

Customerservice

Carlton de Brug
02.2005 - 12.2007

Company info: Sportclub


Sales and customerservice

Helpdesk HR

Ericsson
02.2005 - 01.2007
  • Company info: Global telecommunication company
  • Developing of worldwide HR processes
  • HR employment in European call center

Backoffice sales

Bavaria
01.2003 - 02.2005
  • Companyinfo: Beer Brewery
  • Backoffice exportsales and issuing import en export documents


Daily management

Maritimt Center Charter
01.2000 - 05.2003
  • Company info: Charteragency for historic sailingships. Fixed tours and boatcharters on the leisure market.
  • Daily manager of operations, and part of building up the company.

Travelconsultant

Maersk Travel
01.1995 - 01.1997
  • Company info: Worldwide business travel solutions. B2B
  • Trainee

01.1995 - 01.1996
  • Catering industry in Switzerland (German speaking area)

01.1991 - 01.1992
  • 1 year Au Pair in Atlanta, GA in the US.

Education

Academy Profession Degree - Service, Hospitality and Tourism Management

Handelsskolen i Randers

Higher Commercial Examination (HHX) - Business, economics, and international studies

Tietgenskolen Odense Business College

Skills

  • Strong planning and organizational abilities
  • Customer- and service-oriented
  • Flexible thinker
  • Empathetic
  • Proactive
  • Strong problem-solving skills
  • Hardworking
  • Determined
  • Willing to learn
  • Good knowledge of ERP systems

Languages

Danish
Native or Bilingual
Nederlands
Native or Bilingual
Engels
Full Professional
Duits
Limited Working

Timeline

Owner

Honni
01.2010 - 09.2025

Sales

Kenniswonen
11.2009 - 10.2010

Backoffice assistant

MRM
03.2008 - 10.2009

Customerservice

Carlton de Brug
02.2005 - 12.2007

Helpdesk HR

Ericsson
02.2005 - 01.2007

Backoffice sales

Bavaria
01.2003 - 02.2005

Daily management

Maritimt Center Charter
01.2000 - 05.2003

Travelconsultant

Maersk Travel
01.1995 - 01.1997

01.1995 - 01.1996

01.1991 - 01.1992

Higher Commercial Examination (HHX) - Business, economics, and international studies

Tietgenskolen Odense Business College

Academy Profession Degree - Service, Hospitality and Tourism Management

Handelsskolen i Randers

Personal Information

Susan Holst Nielsen