Executive Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Leadership Brand
Timeline

SUNITA WADHWANI

APM Terminals Management BV
The Hague
SUNITA WADHWANI
1
Certification
23
years of professional experience

People Operations & Transformation Leader with 18+ years of global experience leading large teams, driving operational excellence, workforce transitions, and capability building across shared services and end-to-end process domains.

Work History

Horizontal Lead – P2P

Maersk Global Service Centre | undefinedundefined
  • Led P2P standardization and global SOP development.
  • Supported OCR deployment across 22 entities.
  • Developed Duplicate Payment Tool with PEX.
  • Improved AP quality and standardization across ERP landscapes.

Global Functional Process Owner – STP

3 Years 10 Months
APM Terminals Management BV | 2022.09 - Current
  • Managed and executed significant global transformation projects, focusing on OpenText OCR implementation, Trax bank integration, offshoring strategies, and T&E modernization efforts.
  • Established global process frameworks to enhance governance routines and ensure compliance structures.
  • Engaged in global operating system forums to represent and advance finance and people function interests.
  • Enable capability uplift across teams through structured training and aligned ways of working.
  • Spearheaded initiatives to influence senior stakeholders and drive cohesive alignment across IT, finance, procurement, and GSC departments.
  • Implemented strategic process enhancements aimed at increasing operational efficiency within terminal operations.
  • Analyzed key performance indicators to drive strategic decision-making processes.
  • Achieved superior customer satisfaction ratings by consistently delivering high-quality products on schedule.
  • Facilitated cross-departmental collaboration during significant process transitions or upgrades, ensuring minimal disruption to ongoing operations.
  • Engaged with stakeholders to establish project scope and deliverables, ensuring alignment with overarching business goals.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Improved efficiency and effectiveness of performance and management of processes across departments.
  • Implemented cost-saving measures that led to significant reduction in overhead expenses.

Global Finance SME – WoW10

11 Months
APM Terminals Management BV | 2021.09 - 2022.08
  • Supported global entities in adopting new standardized processes.
  • Led workshops, training readiness, and cross-functional engagement.
  • Aligned business, IT, and operational teams on process design and readiness.
  • Drove harmonization and knowledge-sharing routines across SME community.

Regional FnA Manager

6 Years
Maersk Global Service Centre | 2015.01 - 2021.01
  • Led a 65+ member team including leaders, analysts, and specialists.
  • Enabled career development, succession planning, and behavior coaching.
  • Managed finance operations for 12 legal entities.
  • Strengthened governance, controls, audits, and compliance.
  • Partnered with GRC, transformation, and business leadership teams.
  • Supported the setup of Tangier SSC including hiring and capability building.

Assistant Finance Manager

1 Year 11 Months
Ventura India Pvt Ltd | 2008.11 - 2010.10
  • Led AP operations, training, reconciliation, variance analysis; achieved 99.5% accuracy in AP transition.

Assistant Manager / Finance Executive

5 Years 1 Month
WNS Global Services | 2003.10 - 2008.11
  • Led teams, SLAs, quality; won Best Employee Annual Award; completed multiple transitions and automation projects.

Education

M.D. - B.Com

Pune University | Pune, Maharashtra, India | 1997-03

Skills

People Leadership & Culture
Operational Excellence
Change & Transformation
People Operations Enablement
Governance & Compliance
Stakeholder Engagement
Training & Capability Building
Workforce Planning & Transitions

Accomplishments

  • Led teams of 65+ employees across global finance and operational domains.
  • Established and scaled the global MDM team from 6 to 18 members.
  • Led OpenText OCR, TRAX bank integration, Offshoring, and T&E modernization initiatives.
  • Delivered AP query reduction from 49% to 5% (Kaizen).
  • Supported setup and capability building for Tangier SSC.
  • Delivered successful transitions for 4+ global locations with high satisfaction ratings.

Certification

  • Leader of Leaders
  • Leader of Others
  • Behavioral Interviewing
  • LEAP Leadership Program
  • Kaizen Yellow Belt
  • Advanced Certificate in GBS

Leadership Brand

  • Inclusive Leader
  • People-Centric Operator
  • Change Navigator
  • Enterprise Thinker
  • Capability Builder
  • Mentor
  • Transformation Champion
  • Governance Advocate

Timeline

Global Functional Process Owner – STP

APM Terminals Management BV
2022.09 - CurrentRead More

Global Finance SME – WoW10

APM Terminals Management BV
2021.09 - 2022.08Read More

Regional FnA Manager

Maersk Global Service Centre
2015.01 - 2021.01Read More

Assistant Finance Manager

Ventura India Pvt Ltd
2008.11 - 2010.10Read More

Assistant Manager / Finance Executive

WNS Global Services
2003.10 - 2008.11Read More

Horizontal Lead – P2P

Maersk Global Service Centre
Read More

Pune University

M.D. from B.Com
Read More
SUNITA WADHWANI