SUNITA SUNDARARAJAN
Purmerend
Summary
Experienced Senior Management Professional with27 years in the Academic Publishing Industry, specializing in end-to-end logistics, distribution, and operational excellence. Proven leader in optimizing warehousing, distribution strategies, and cross-functional team leadership. Skilled in cost optimization, risk management, and driving strategic growth initiatives globally. Adept at leveraging data-driven insights to foster innovation and enhance operational efficiency.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Print Distribution
Elsevier BV
12.2020 - Current
- Spearheaded the development and execution of a3PL supplier strategy, enhancing cost efficiency by XX%
- Successfully managed annual budgets exceeding €XX million while ensuring compliance with global standards
- Introduced performance metrics for suppliers, improving service levels by XX%
- Oversaw a team of XX members across diverse geographies, fostering collaboration and achieving performance benchmarks
- Implemented advanced KPI reporting systems, providing executive-level insights and fostering data-driven decision-making
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Head of Distribution EMEA
Elsevier BV
01.2016 - 11.2020
- Optimized warehouse operations, leading to annual cost savings of $800K
- Streamlined transportation processes, reducing lead times by 32% and improving customer satisfaction scores
- Implemented technology-driven solutions to enhance operational visibility and reporting accuracy
- Led risk management initiatives, ensuring business continuity during critical disruptions
- Identified areas for process improvements within the distribution network, implementing changes that resulted in increased speed and reliability of deliveries.
- Developed contingency plans for potential disruptions in the supply chain, allowing for swift response to unforeseen challenges or events affecting product delivery timelines.
- Built strategic solutions for client analytics, product analytics, client reporting and other client-facing applications.
Head, Global Customer Services
Elsevier Ltd
01.2013 - 12.2015
- - Revamped the Order-to-Cash process, reducing errors by XX% and accelerating order fulfillment by XX%
- - Delivered service excellence by leading a cross-cultural team of XX members to achieve customer satisfaction rates of XX%
- - Introduced Lean principles to identify process bottlenecks, achieving a XX% increase in efficiency
Manager of Book Production
Elsevier
01.2007 - 01.2012
- - Managed end-to-end production for over XX titles annually, achieving on-time delivery for XX% of projects
- - Collaborated with global publishers to align printing schedules, reducing lead times by XX%
- - Introduced quality control measures for pre-press and printing, achieving XX% error reduction
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
Various Roles
Publishing Industry
01.1997 - 01.2007
- - Progressed from Copy Editor to Team Supervisor, demonstrating consistent growth and expertise in academic publishing
- - Ensured high-quality editing and proofreading for numerous academic publications
Education
Master of Arts - Public Administration
Gujarat University
India06.1998
Honors Diploma - Systems Engineering
Aptech Technology Education
India04.1996
BSc (Hons) - Chemistry
Gujarat University
India04.1995
Skills
- Relationship Building
- Strategic Planning and Execution
- Risk Mitigation and Compliance
- Building High-Performing Teams
- Cross-Cultural Leadership
- Decision-making
Certification
- Six Sigma Green Belt Certification
- Forrester CX PRO Certification
- Logistics Management Program certification from Indian Institute of Management
Languages
Tamil
Native language
English
Proficient
C2
Hindi
Proficient
C2
Dutch
Intermediate
B1
Timeline
Director of Print Distribution
Elsevier BV
12.2020 - Current
Head of Distribution EMEA
Elsevier BV
01.2016 - 11.2020
Head, Global Customer Services
Elsevier Ltd
01.2013 - 12.2015
Manager of Book Production
Elsevier
01.2007 - 01.2012
Various Roles
Publishing Industry
01.1997 - 01.2007
- Six Sigma Green Belt Certification
- Forrester CX PRO Certification
- Logistics Management Program certification from Indian Institute of Management
Master of Arts - Public Administration
Gujarat University
Honors Diploma - Systems Engineering
Aptech Technology Education
BSc (Hons) - Chemistry
Gujarat University
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