SUNDARALINGAM S
38,gopal Nagar, Andiyarpalaiyam,puducherry
Summary
Skilled Desktop Support Engineer specializing in troubleshooting, vendor management, and asset lifecycle management, with a strong background in system administration and web development. Committed to enhancing IT operations through collaboration and innovation while fostering effective vendor relationships to drive optimal IT solutions. Proven ability to adapt to evolving technologies and contribute to team success, positioning as a valuable asset to any organization. Passionate about leveraging technical expertise to support business objectives and improve overall operational efficiency.
Overview
1
1
year of professional experience
Work History
Freelancer
Sakti Naturals Pvt Ltd, Ampersand Tech , Loipontech
Remote
03.2025 - Current
- Designed and developed e-commerce and static websites using WordPress, ensuring responsive layouts and optimized performance.
- Provided IT desktop support, including troubleshooting hardware/software issues, configuring systems, and maintaining smooth IT operations for clients.
IT Executive
Sakti Naturals Pvt Ltd
Puducherry
06.2024 - 12.2024
- Company Overview: A company focused on natural products requiring IT support and management
- Managed Wi-Fi networks, optimizing performance and securing connections
- Performed proactive system maintenance including monitoring and updating hardware and software
- Documented support requests and solutions in the ticketing system
- Coordinated vendor repairs and maintenance services, ensuring timely resolutions
- Ensured desktop systems complied with security policies, managing user access controls
Education
B.Tech - Information Technology (73%)
RAJIV GANDHI COLLEGE OF ENGINEERING AND TECHNOLOGY
05.2023
12th (50%) -
V.O.C GOVT.HR.SEC.SCHOOL
03.2019
10th (83%) -
NATIONAL ENGLISH HIGH SCHOOL
03.2017
Skills
- CSS
- HTML
- JavaScript
- Microsoft Office
- Photoshop
- Ticketing System
- WordPress
- Gmail
- Wi-Fi
- System administrator
- Troubleshooting
- Problem-solving
- Time management
- Attention to detail
- Customer support
- E-commerce management
- Quality assurance
- Teamwork
LANGUAGES
English Proficient
Full Professional
Tamil Proficient
Native or Bilingual
STRENGTHS
- Technical Skills
- Proficient in WordPress, Photoshop, and MS Office, alongside programming languages
KEY ACHIEVEMENTS
- IT Infrastructure Management at Sakti Naturals Pvt Ltd
- Successfully managed the IT infrastructure for Sakti Naturals while improving system security and compliance
Hobbies and Interests
Interested in software testing, web development, and IT support
Timeline
Freelancer
Sakti Naturals Pvt Ltd, Ampersand Tech , Loipontech
03.2025 - Current
IT Executive
Sakti Naturals Pvt Ltd
06.2024 - 12.2024
B.Tech - Information Technology (73%)
RAJIV GANDHI COLLEGE OF ENGINEERING AND TECHNOLOGY
12th (50%) -
V.O.C GOVT.HR.SEC.SCHOOL
10th (83%) -
NATIONAL ENGLISH HIGH SCHOOL