Sudeep Sewkaransing
Helmond
Summary
Senior Field Service Engineer with 15+ years of experience in industrial systems, power electronics, and safety-critical infrastructure. Proven authority in Level 3 technical escalations, commissioning, Site Acceptance Testing (SAT), and root cause analysis within SLA-driven environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Field Service Engineer (Level 3)
Heliox / Siemens eMobility
04.2024 - Current
- Own Level 3 technical support and escalation handling for industrial and EV charging systems, including high-power DC charging (HPC).
- Execute commissioning, maintenance, advanced troubleshooting, and Site Acceptance Testing (SAT) in safety-critical, SLA-driven environments.
- Conduct root cause analysis (RCA) and implement corrective actions to restore uptime and prevent recurring failures.
- Act as technical reference for Field Service Engineers and service partners across the Benelux region.
- Deliver hands-on technical training, driving improvements in first-time-fix rates, service consistency, and safety compliance.
- Standardize technical procedures, work instructions, and best practices across service operations.
- Work directly with customers on site, ensuring regulatory compliance, safe operation, and high customer satisfaction.
Senior Service & Business Development Engineer
FalconAST
05.2023 - 03.2024
- Combined senior-level technical service delivery with business development across industrial and energy sectors.
- Expanded service and customer portfolio across Suriname and the Caribbean.
- Supported sales, commissioning, maintenance, and repair of low- and medium-voltage drive systems.
- Delivered lifecycle services for power transformers and associated components.
- Acted as technical–commercial interface, translating customer requirements into reliable, compliant solutions.
Team Lead – Industrial Field Services
Elegawa N.V
Suriname
01.2017 - 01.2023
- Led and coordinated industrial field service teams, ensuring safe, efficient, and high-quality service delivery.
- Held operational and technical ownership for industrial service activities, including planning and execution.
- Acted as escalation point for complex technical and operational issues.
- Certified for commissioning and repair of low- and medium-voltage drive systems.
- Diagnosed and resolved complex faults in medium-voltage systems, improving reliability and uptime.
- Recognized as Electrically Authorized Person with responsibility for electrical safety compliance.
Senior Technician – Medical & Security Systems
Elgawa N.V
Suriname
01.2015 - 01.2017
- Serviced and repaired medical imaging systems including MRI, CT, digital radiography, ultrasound, and mammography.
- Performed advanced diagnostics in regulated, safety-critical healthcare environments.
- Maintained airport security screening systems supporting high-availability operations.
- Collaborated closely with clinical staff, engineers, and customers.
Telecommunications Technician
Suriname Telecommunications N.V.
Suriname
01.2009 - 01.2015
- Designed, configured, and implemented mission-critical two-way radio communication systems.
- Implemented conventional and trunked radio networks for public safety and industrial use.
- Motorola Level 3 Certified Technician.
- Supported secure digital radio networks for national emergency and public safety services.
Education
Information Technology
NATIN
Suriname08-2006
HBO Middel Management
ABC Opleidingen
Suriname12-2016
Electrical Engineering
Polytechnic College Suriname
Suriname10-2023
Master of Business Administration (MBA)
LOI
Nederland, Netherlands01-2028
Skills
- Level 3 Technical Support & Escalation Management
- Commissioning & Site Acceptance Testing (SAT)
- Power Electronics & High-Power Systems
- Root Cause Analysis (RCA) & Failure Prevention
- Safety-Critical & SLA-Driven Environments
- Technical Training & Knowledge Transfer
- Reliability & Uptime Improvement
- Electrical Systems (LV / HV)
Certification
- Basisveiligheid VCA
- NEN 3140+A2:2019: ‘Operation of electrical installations’ (level: skilled person)
Languages
English – Fluent
Dutch – Fluent
Timeline
Senior Field Service Engineer (Level 3)
Heliox / Siemens eMobility
04.2024 - Current
Senior Service & Business Development Engineer
FalconAST
05.2023 - 03.2024
Team Lead – Industrial Field Services
Elegawa N.V
01.2017 - 01.2023
Senior Technician – Medical & Security Systems
Elgawa N.V
01.2015 - 01.2017
Telecommunications Technician
Suriname Telecommunications N.V.
01.2009 - 01.2015
Information Technology
NATIN
HBO Middel Management
ABC Opleidingen
Electrical Engineering
Polytechnic College Suriname
Master of Business Administration (MBA)
LOI