STACY PAUL
Den Haag,Netherlands
Summary
Retail leader with progression from store management to district oversight across four locations and a team of about 35 employees. Leads sales performance, KPI tracking, recruitment, coaching, and day-to-day operations while maintaining strong customer experience and brand standards. Supports new-store openings and develops Store Managers and high-potential team members.
Overview
15
15
years of professional experience
Work History
DISTRICT MANAGER
American Eagle
10.2024 - Current
- Oversee operations and performance across 4 stores, leading a team of approximately 35 employees.
- Drive sales performance and key performance indicators (KPIs) across the district, identifying opportunities and implementing strategies to achieve business goals.
- Recruit, attract and retain top talent, ensuring strong teams are in place across all locations.
- Develop and coach Store Managers and team members through ongoing training, performance management and talent development.
- Identify high-potential employees and support their professional growth and progression within the organization.
- Lead and support the opening of new stores, ensuring teams, operations and brand standards are established effectively from launch.
- Partner with store leadership to maintain strong operational standards, customer experience and brand presentation.
STORE MANAGER
American Eagle
10.2022 - 10.2024
- Led day to day operations, ensuring strong customer experience, commercial performance and operational standards.
- Recruit, coach and develop high-performing teams with a focus on talent retention, engagement and career progression.
- Drive sales performance and key KPIs through commercial planning, performance analysis and targeted action plans.
- Manage and execute staffing, scheduling, visual merchandising, inventory and operational processes to achieve business objectives.
- Identify opportunities to improve store performance and implement strategies to increase sales, productivity and customer satisfaction.
- Managed three different locations in the organisation before being promoted to District Manager.
DEPARTMENT MANAGER
H&M
05.2022 - 10.2022
- Led a team of more than 40 Sales Assistants and managed day-to-day floor operations.
- Worked closely with visual merchandising teams to maintain brand standards and presentation.
- Supported recruitment, onboarding and employee management, including hiring and dismissals.
- Coordinated daily operations to support sales, customer service and team performance.
RETAIL SUPERVISOR
Primark
01.2020 - 05.2022
- Supervised retail operations and supported the team in delivering strong customer service.
- Maintained merchandise standards and supported efficient day-to-day store operations.
- Provided leadership and guidance to sales assistants in a large-volume retail environment.
SALES ASSISTANT
Stradivarius
09.2018 - 09.2019
- Provided customer service and supported daily sales-floor operations.
- Maintained merchandise presentation and brand standards.
RELOCATION CONSULTANT
Premier Destination Services
Philipsburg, St. Maarten
03.2016 - 12.2017
- Assisted clients with settling into the island, including housing, orientation tours and registration for essential services.
- Supported clients with practical relocation needs including bank accounts and utilities.
RETAIL SERVICES MANAGER
Elite Clothing Store
01.2016 - 09.2017
- Managed two retail locations specializing in Italian brands including Roberto Cavalli, Moschino and Emporio Armani.
- Handled human resources responsibilities and administrative tasks across both locations.
SALES & LEASING CONSULTANT
Deep Blue Sea
06.2014 - 12.2015
- Managed sales and rentals of condominiums and assisted commercial-sector tenants.
- Prepared residential units for short- and long-term rentals, including finding tenants and decorating units.
- Managed long-term and vacation rentals and prepared sales and leasing agreements.
DIRECT MARKETING ASSISTANT
Deep Blue Sea
12.2013 - 06.2014
- Assisted with marketing campaigns and activities.
- Supported public relations and coordinated marketing events.
ACCOUNTS RECEIVABLE CLERK
Deep Blue Sea
01.2012 - 12.2013
- Managed invoicing and collection of rental and utility payments from residential and commercial tenants.
Education
Creative Business Propedeuse -
Inholland University of Applied Sciences
07-2020
High School Diploma -
Vieux-Fort Comprehensive Secondary School
01-1997
Skills
- District & Multi-Store Management
- Sales & KPI Performance
- Recruitment & Talent Acquisition
- Talent Development & Coaching
- Training & Onboarding
- Team Leadership
- Store Operations
- New Store Openings
- Visual Merchandising
- Customer Experience
- Performance Management
- Real Estate & Property Management
- Creative
- Reliable and professional
- Organized
- Strong time management
- Team player
- Fast learner
- Motivated
Timeline
DISTRICT MANAGER
American Eagle
10.2024 - Current
STORE MANAGER
American Eagle
10.2022 - 10.2024
DEPARTMENT MANAGER
H&M
05.2022 - 10.2022
RETAIL SUPERVISOR
Primark
01.2020 - 05.2022
SALES ASSISTANT
Stradivarius
09.2018 - 09.2019
RELOCATION CONSULTANT
Premier Destination Services
03.2016 - 12.2017
RETAIL SERVICES MANAGER
Elite Clothing Store
01.2016 - 09.2017
SALES & LEASING CONSULTANT
Deep Blue Sea
06.2014 - 12.2015
DIRECT MARKETING ASSISTANT
Deep Blue Sea
12.2013 - 06.2014
ACCOUNTS RECEIVABLE CLERK
Deep Blue Sea
01.2012 - 12.2013
Creative Business Propedeuse -
Inholland University of Applied Sciences
High School Diploma -
Vieux-Fort Comprehensive Secondary School