Sruthy Susan
Software Intern
The Hague,ZH
Summary
I am excited to be applying for this position. My educational proforma emphasis in accomplishing Masters degree from Physics, and I have completed 75% of my major's requirements, including the required skills as outlined in your job description. What has motivated me to apply to this position is your firm's reputaion and career growth for an employee in your firm which boosts me to be part of companys growth.
I also got experience working at the front office in Banking and Medical institutions. Although your job description prefers someone with an interest in all aspects with broader scope, With my past experience I'm pretty much confident that I can be a valuable contributor and meet your expectations and fullfill the job responsibilities.
My academic accomplishments also exceed your requirements. I currently have a 2.77/4.0 GPA in my major Masters. I've got good communication skills with proficient fluency in English and planning to attend the Dutch language course from ROC Mondriaan from Den Haag in the upcoming months for the completion of A2 language level in getting good proficiency which benefits my work and social culture.
Thank you for reviewing my background in consideration for this position. I would be encouraged to have the opportunity to meet with you to discuss more details of my coursework, prior internship, and other experiences relative to your position and company.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Banking Clerk
State Bank of India
Kottayam
11.2022 - 12.2023
- Processing payments for checks, invoices, and other documentation using computer software programs.
- Providing information about loan rates, repayment schedules, loan limits, and other banking products and services to potential customers.
- Recording daily bank transactions in ledger or database using computer software.
- Processing loan applications, including collecting financial information from applicants and preparing loan agreement documents.
- .Maintaining records of customer accounts, including updating account balances and making deposits and withdrawals.
- Preparing reports on the status of loans, including outstanding balances and delinquencies on payments.
- Processing checks by inputting data to computer system and updating customer records.
- Identifying opportunities for new business by contacting potential clients and building relationships with them.
- Handling customer service issues such as resolving complaints, answering questions about bank products or services, and processing check deposits.
Guest Relation Executive
Welcare Hospital
Kochi
01.2020 - 06.2021
- Single point of contact in Patient journey from Admissions to discharge.
- Responsible for the ongoing activities on the floor and greet and welcome guests on their Arrival.
- Patient's round on daily basis (Meeting and greetings each and every patient admitted on their assigned floors twice in a day).
- Patient orientation-brief introduction and sharing their contact number.
- Follow up with TL (Nursing- Team Leader) regarding the diagnostic tests that have to be facilitated.
- Work towards enhancing the patient experience, coordinate and manage communication between visitors and staff and follow up to ensure we resolve customer concerns.
- Establish friendly relationships with regular visitors and planning / Traction of discharges.
- Provide basic and accurate information in-person and via phone/email and keep updated records of office expenses and costs.
- Perform other clerical receptionist duties and follow up with the floor doctors / coordinators / Nursing regarding discharge summary preparation.
- Highlighting the issues of IPS patients.
Education
Bachelor of Science - Physics
Catholicate College
Pathanamthitta, India 10.2013 - 05.2017
Master of Science - Physics
Catholicate College
Pathanamthihtta, India 10.2017 - 06.2019
Skills
Good English communication
Accomplishments
- Affiliation: Student member of SPIE, International society for Optics and Photonics.
- Certification : In progress (Certified ScrumMaster) for being a QA tester in the software field.
- Languages: In progress, Dutch A2 level from ROC Mondriaan.
- Communication: English fluency and presented papers during the National Conferences.
Additional Information
- Affiliation: Student member of SPIE, International society for Optics and Photonics.
- Certification : In progress (Certified ScrumMaster) for being a QA tester in the software field.
- Languages: In progress, Dutch A2 level from ROC Mondriaan.
- Communication: English fluency and presented papers during the National Conferences.
Timeline
Banking Clerk
State Bank of India
11.2022 - 12.2023
Guest Relation Executive
Welcare Hospital
01.2020 - 06.2021
Master of Science - Physics
Catholicate College
10.2017 - 06.2019
Bachelor of Science - Physics
Catholicate College
10.2013 - 05.2017
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