Spencer Brake

Presidia is a dynamic, results-driven company focused on providing end-to-end solutions for small businesses, entrepreneurs, creators, political campaigns, educational institutions, and more. We (I) specialize in solving complex digital and operational challenges by delivering tailored solutions that streamline business processes, boost productivity, and enhance client engagement.

• Business Automation
  Identify inefficiencies and implement automation solutions (using tools like n8n, Zapier, and Make) to reduce manual workloads and improve system processes.
  Leverage AI and custom GPTs for data handling, customer service automation, and marketing strategies.
  Improve business workflows, helping clients scale effectively without compromising quality.
• Web Design & Development
  Build high-performing websites with an emphasis on form, function, and fashionability.
  Use cutting-edge technologies and platforms (Vercel, Supabase, Figma, and custom GPTs) to create modern, scalable, and aesthetically pleasing websites and webApps.
  Optimize websites for speed, user experience, and conversion.
• Digital Marketing & Content Creation
  Craft digital assets such as graphics, videos, and multimedia to reflect the brand identity and engage the target audience.
  Implement social media strategies, including cross-social posting, scheduling, and meta ad campaigns, to ensure consistent brand visibility.
  Use real-time data and client feedback to adjust strategies and improve performance.
• Brand Identity & Creative Direction
  Help businesses define their unique identity and create a cohesive brand story.
  Develop brand elements, including logos, color schemes, and messaging, ensuring alignment with the company’s values and vision.
  Provide direction and strategic insights for businesses looking to refine or redefine their branding.
• Client Acquisition & Relationship Management
  Provide clients with tailored solutions for lead generation, client acquisition, and nurturing long-term relationships.
  Apply strategic marketing, SEO, and lead funnel optimization to maximize conversion rates and revenue generation.
• Consulting & Systems Optimization
  Offer consulting services to businesses seeking improvements in their digital systems and workflows.
  Identify inefficiencies, recommend solutions, and help implement them to achieve business objectives faster and more effectively.

• Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
• Resolved guests complaints while maintaining positive customer environment.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
• Enhanced customer satisfaction by implementing effective front of house management strategies.
• Performed cash handling activities and secured nightly bank deposits.

• Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
• Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
• Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
• Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
• Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
• Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.

• Built strong team by recruiting and developing top sales talent.
• Set ambitious sales goals and motivated strong performance to keep team growing effectively.
• Expanded company customer base and cemented market presence by implementing strategic sales plans.
• Managed a high-performing sales team, consistently achieving and surpassing set targets.
• Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
• Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
• Analyzed market trends and competitor activity to identify new business opportunities for the team.
• Mentored junior team members to develop their Door-To-Door & Cold Calling skills and advance their careers with the company.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Performed general housekeeping and cleaning tasks.
• Maintained high-quality workmanship through attention to detail and adherence to industry standards.
• Bolstered team morale with a positive attitude and willingness to help others when needed.