Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Souad TAMBA

cary

Summary

Dynamic and results-driven professional with a strong background in customer service and inventory management at Eden Maroc. Proven problem-solver with a keen eye for detail, enhancing inventory accuracy and fostering customer loyalty. Adept at teamwork and collaboration, consistently delivering exceptional service and support in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Cashier Assistant

Marjane Store
01.2018 - 05.2024
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked with other associates to support cashiers and management needs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.

Sales Associate

Para Pharmacy-Sante & Bien Etre
05.2015 - 12.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Inventory Coordinator

Eden Maroc
11.2013 - 03.2015
  • Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
  • Performed full inventory counts every [Number] days.
  • Performed data entry and completed proper paperwork.
  • Investigated and resolved variances in inventory counts on monthly basis.

Education

BBA - Human Resources Management

Hassan II University
Mohamedia Morocco
06-2012

Associate of Arts - Management

ENSET
Rabat Morocco
05-2010

High School Diploma -

ABDERAHMAN IBN ZAYDAN
Meknes Morocco
05-2005

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy

Languages

Arabic
Bilingual or Proficient (C2)
French
Advanced (C1)

Timeline

Cashier Assistant

Marjane Store
01.2018 - 05.2024

Sales Associate

Para Pharmacy-Sante & Bien Etre
05.2015 - 12.2017

Inventory Coordinator

Eden Maroc
11.2013 - 03.2015

BBA - Human Resources Management

Hassan II University

Associate of Arts - Management

ENSET

High School Diploma -

ABDERAHMAN IBN ZAYDAN

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Souad TAMBA