Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sofiia Artiukhova

Summary

Dedicated and results-driven Sales Associate with over 2 years of experience at GANT Roermond Outlet. Adept at visual merchandising and fostering team motivation, I consistently enhanced store performance and customer satisfaction. Strong conflict resolution skills complemented by a commitment to operational excellence drive my success in fast-paced environments. Equipped with strong leadership, organizational, and communication skills, combined with a background in education and management. Seeking to step into a Floor Manager role to contribute to store performance and team development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

GANT
11.2022 - Current
  • Assisted customers, ensuring an exceptional shopping experience.
  • Maintained high standards of visual presentation and ensured replenishment of stock.
  • Collaborated with team members to achieve sales targets and boost store performance.
  • Provided product knowledge and recommendations, enhancing customer satisfaction and loyalty.
  • Conducted inventory checks, identifying discrepancies and assisting in stock replenishment efforts.
  • Executed all delegated tasks and responsibilities assigned by store and assistant store managers.
  • Engaged with customers proactively, addressing inquiries and resolving issues promptly.

Teacher

Primary School
11.2018 - 02.2022
  • Managed school operations, staff scheduling, and internal communication, conducting lessons.
  • Developed leadership and conflict resolution skills through work with children and staff.
  • Fostered a positive classroom environment that encouraged student participation and collaboration.

Manager

Property Management Company
04.2017 - 11.2018
  • Developed and implemented strategic initiatives to streamline processes and improve service delivery.
  • Coordinated maintenance and resolved customer issues remotely.
  • Handled communication with tenants and property owners.
  • Gained strong administrative and client-facing experience.

Education

Master’s Degree in Public Management And Administr - Administrative Management

National Technical University "Kharkiv Polytechnic
Kharkiv, Ukraine
12-2019

Bachelor’s Degree in Philology And Teaching -

V.N. Karazin Kharkiv National University
Kharkiv, Ukraine
06-2018

Skills

  • Team Leadership & Motivation
  • Customer Relationship Management
  • Sales Strategy & Target Achievement
  • Visual Merchandising & Store Presentation
  • Conflict Resolution & Problem Solving
  • Inventory Control & Loss Prevention
  • Training & Onboarding
  • Delegation & Task Management
  • Floor Operations Oversight
  • Responsibility & Initiative
  • Fast Learner & Adaptable

Certification

BHV (Company Emergency Response)

Languages

English
Upper intermediate (B2)
Dutch
Elementary (A2)
Russian
Bilingual or Proficient (C2)
Ukrainian
Bilingual or Proficient (C2)

Timeline

Sales Associate

GANT
11.2022 - Current

Teacher

Primary School
11.2018 - 02.2022

Manager

Property Management Company
04.2017 - 11.2018

Master’s Degree in Public Management And Administr - Administrative Management

National Technical University "Kharkiv Polytechnic

Bachelor’s Degree in Philology And Teaching -

V.N. Karazin Kharkiv National University

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Sofiia Artiukhova