Communications
Skyba Tetiana
Team Leader, Business Developer, Product Developer, Sales & Communication Manager
Enschede, the Netherlands
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational, sales and marketing teams of up to 12 people.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
2
2
Opened businesses, within 3 fitness studios
5
5
Languages
Work History
Coordinator of Volunteer Organization
Twente voor Oekraine
Enschede
03.2022 - Current
- Managed volunteer team of organization supporting Ukrainian refugees in Twente region. Used coordination and planning skills to achieve results according to goals. Created organization strategies.
- Consulted refugees in the center on questions of housing, clothing, food, transportation, documentation, work opportunities, etc.
- Found donations and arranged transportation of 38 trucks of humanitarian help to Ukraine.
- Completed transportation documents, recognizing discrepancies and promptly addressing for resolution according to laws and rules in EU and UA.
- Used communication skills to achieve the organization tasks - negotiated with Embassy of Ukraine in the Netherlands and Poland, Ministry of health in Ukraine, Ministry of Emergency Situations, office of President of Ukraine, Firefighters organizations in NL and UA and other organizations / companies.
- Maintained energy and enthusiasm in fast-paced volunteer environment.
Founder and Manager
NANO-FIT EMS
Kyiv, Ukraine
12.2021 - 02.2022
- Opened EMS fitness (electrical muscle stimulation) innovative studio in Kyiv.
- Defined company roles and responsibilities to establish and enhance processes.
- Prepared annual budgets with controls to prevent overages.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Identified business development challenges and customer concerns for proactive resolution.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Developed sales and marketing strategies to facilitate business expansion.
Co-founder
BENEFIT-EMS
Kyiv, Ukraine
12.2018 - 10.2021
- Opened 2 EMS fitness studios with 12 employees.
- Established foundational processes for business operations.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Developed marketing strategies and managed marketing team to boost brand awareness and customer engagement.
- Prepared annual budgets with controls to prevent overages.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Formed team through rigorous interviews and extensive candidate research.
- Introduced new methods and practices to reduce turnaround time.
- Wrote work instruction manuals, data capture guidelines and standard operating procedures.
- Trained staff and created educational and development programs for employees.
Head of sales
MBA25
Kyiv, Ukraine
06.2017 - 10.2018
- Established and cultivated solid business relationships with new and existing customers in Europe, Asia and US.
- Developed and implemented sales and marketing strategies that complemented overall company operating plan.
- Attended industry events, conventions and other meetings with primary mission of expanding market opportunities.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Researched competitors' activities and products to uncover new trends
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Recruited and hired talent candidates to add value and expertise to sales department.
- Developed and implemented successful marketing plans to generate event revenue.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Sales and Organization Manager
MBA25
Kyiv, Ukraine
04.2016 - 07.2017
- Closed lucrative B2B sales deals with top business schools using negotiation and persuasion skills. Worked with Europe, Asia and US markets.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients and partners, delivering presentations and educating on product and service features and offerings.
- Researched competitors' activities and products to uncover new trends
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Established long-term partnerships with customers and built potential for additional sales.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Negotiated with vendors to achieve most favorable terms.
- Planned and organized activities, details and logistics for MBA programs events.
Notary assistant
Ivanova Svetlana
Kyiv
01.2011 - 02.2016
- Notary -, Counseling, legal support, preparation of documentation, conducting transactions with banks and legal entities, support of negotiations and transactions, archiving, nomenclature management, conducting a reception.
- Checked documents and identifying credentials for all parties.
- Administered oath to document signers to obtain affirmation of truth.
- Managed digital databases and physical file systems.
- Met with clients in big companies and banks environment to witness signings.
- Assisted negotiations with a purpose to explain to the parties all the rights, consult, make sure that the decisions made are correct and legal.
- Answered telephone and coordinated meetings and conferences.
- Compiled documentation, ensuring accuracy and detail for legal documents, responses to the parties, controlled legal safety for both parties.
Promotional Representative
Herbalife
Kyiv
01.2010 - 12.2010
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Scheduled appointments with potential customers for product installation.
- Visited trade shows, stores and community organizations to demonstrate products or services and answer questions from potential customers.
Education
Master of Science - Sociology and Law
National University of Ukraine 'Kiev Polytechnic Institute
Kyiv 09.2011 - 05.2016
Skills
Negotiation
undefinedCertification
EMS Fitness Training License
Interests
Team leading
Teaching
Product development
Creating strategies
Languages
Accomplishments
- Supervised teams of up to 12 staff members.
- Opened own small business (3 fitness studios)
- Successfully entered Germany business events market (at MBA25 company)
- Closed sales deals for 330.000 USD / year
- Created own systems and programs of educating and developing teams
- Formed online document with up to 100 pages about fitness studios processes , clients communication, reaching team goals, team development programs.
- Created unique marketing strategy approach to reach the business goals.
- Finished a quantity of sales, hr and communication courses and books.
Snowboarding, big tennis, dancing, horse riding, traveling.
I'm an active person with a positive outlook :) sports and arts inspire and motivate me to find a life balance , energize me for new achievements.
Timeline
Coordinator of Volunteer Organization
Twente voor Oekraine
03.2022 - Current
Founder and Manager
NANO-FIT EMS
12.2021 - 02.2022
Co-founder
BENEFIT-EMS
12.2018 - 10.2021
EMS Fitness Training License
09-2018
Head of sales
MBA25
06.2017 - 10.2018
Sales and Organization Manager
MBA25
04.2016 - 07.2017
Master of Science - Sociology and Law
National University of Ukraine 'Kiev Polytechnic Institute
09.2011 - 05.2016
Notary assistant
Ivanova Svetlana
01.2011 - 02.2016
Promotional Representative
Herbalife
01.2010 - 12.2010
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