SILVIA DE DONATIS
Sale Assistant
Maastricht,LI
Summary
Highly motivated in everything I do, I am a passionate and curious person, who loves new adventures and learn new duties. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2020
2020
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Sales associate tobacco mini market shop
Tabaccheria Tourist Market
1 2019 - 1 2023
- Managed inventory and merchandising to ensured well stocked
- Developed exceptional product knowledge to provide informative and personalized customer recommendations and upselling products
- Great customer service skills by resolving customer complaints and ensuring their satisfaction
- Retail trade
Event planner
Baia Imperiale / Comunicare eventi
01.2016 - 01.2020
- Organized large- scale social and private events, including fundraisers, award company ceremonies, weddings
- Developed and implemented creative event concepts, aligning with client objectives, resulting increased attendance and positive feedback
- Ability to find the best collaborators to realise the events following the client’s requests
- Event industry
Head waiter
Merivale Restaurant Ms G’s
01.2013 - 01.2016
- Supervised and coordinated events, overseeing all aspects of catering and guest satisfaction
- Managed a team of waitstaff
- Demonstrated strong leadership skills by effectively resolving customer complaints and handing high-pressure situations
- Hospitality
Hotel front desk
Hostel Home at the mansion
01.2012 - 01.2013
- Experience as front desk person, handling check- ins/ outs and reservations
- Hospitality
Education
No Degree - Hospitality Administration And Management
Advanced Diploma of Hospitality Managment SSBT
Sydney 04.2001 - 01.2011
Diploma - undefined
social sciences
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Upselling
Payment processing
Multi-tasking strength
Problem-solving
Business development
Problem-solving skills
Reliable and punctual
Personal Information
- Date of Birth: 02/27/87
- Gender: F
- Nationality: Italian
Timeline
Event planner
Baia Imperiale / Comunicare eventi
01.2016 - 01.2020
Head waiter
Merivale Restaurant Ms G’s
01.2013 - 01.2016
Hotel front desk
Hostel Home at the mansion
01.2012 - 01.2013
No Degree - Hospitality Administration And Management
Advanced Diploma of Hospitality Managment SSBT
04.2001 - 01.2011
Diploma - undefined
social sciences
Sales associate tobacco mini market shop
Tabaccheria Tourist Market
1 2019 - 1 2023