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Seasoned Operations Manager with 16+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

With a proven track record at Alamo Transformer Supply Company, I excel in strategic planning and operational excellence, surpassing shop repair records with achievements like reaching $1.1 million in March 2023. Skilled in Microsoft Excel and motivating teams, I blend analytical prowess with leadership to drive business objectives and foster positive relationships. Results-oriented professional offering an extensive background, paired with significant achievements. Polished in developing and implementing QA protocols, and leading and motivating a large team in a time-sensitive and demanding environment.

To whom it may concern
Please find attached my CV in application for an available position.
I am an honest, independent and self-sacrificing individual. I have a passion for the creative and imaginative aspect of life, yet I remain grounded in academia with a love for literature, languages and reading; by saying that I am fluent in two languages and adequate in another two.
I adapt extremely well to change and new circumstances. I have strong determination, a visionary mind and a committed manner when it comes to business and clients and children. People, communication and cultures are my forte and I am fully educated and sensitive in this sphere. Regardless of my age and experience, or lack thereof, I am a self- disciplined, hardworking, ambitious and goal-oriented individual who settles for nothing but giving my very best and improving on it the daily.
With regards to my previous work experience, I have been a part time model for 4 years. I have been a waitress, and this has helped me to improve my teamwork capability, and to master the art of communication, customer satisfaction, problem-solving and multitasking. Alongside the above, I have done promotional work, since 2018. I have participated in multiple advertisements as well as television series and movies. I have experience in Au Pair work as I have worked as a part time au pair from 2020-2024. The experience was remarkable, working with all ages from four months up to 18 years. While the time of working as an au pair I received wonderful feedback on my social skills as well as creativity, interpersonal skills, critical thinking, problem solving, communication, active listening and adaptability skills!
As of most recent and currently, I work as a Au Pair for the Loubser family while progressing with my first year as a Criminology student (part time) at UNISA, in Pretoria. I am currently and have been working for Alet Mattheus as the General Manager of her private Educational Psychology practise in Moreletapark on week mornings for the past 4 years.
Thank you for taking the time to read my application, I appreciate it immensely. I look forward in anticipation to hear back from you within time.
Kind Regards,
Michelle Mattheus

Sidney Torraville

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Operations Manager

Shop Manager

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Operations Manager

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