Shivangi Nayak
Software Engineer
Hoofddorp
Summary
Adaptable professional with 5 years of experience and a proven knowledge of MS SQL, SQL Server, database design, Scrum, ITIL, Power BI, PowerShell, DevOps, and incident management. Aiming to leverage my skills to successfully contribute to Team's success through attention to detail and hard work.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Sen Associate Consultant
Infosys Ltd
Pune
09.2021 - 01.2023
- As a Sen. Associate Consultant, I was responsible for managing the overall volume of the Incidents reported and to implement the plan to reduce the number of reported Incidents (Noise Reduction).
- I was responsible for monitoring the Azure Infrastructure for various operational Issues, find the cause and mitigate the issue.
- I have used Power BI to create various dashboard to report the overall volume of the incidents.
- In this assignment, I was using Azure Monitor, Azure SQL Server and SQL DB, Power BI, and PowerShell.
Software Engineer
Mindtree Ltd
Pune
01.2020 - 09.2021
- I was responsible for configuration and troubleshooting of the Azure Infrastructure for IaaS, SaaS and PaaS instances.
- Server patch management, Log Analytics alert management, Schedule Maintenance and Break fix were some of my key responsibilities in the team.
- In this assignment, I was part of the team to maintain more than 200+ SQL servers including on prem and cloud servers.
- I contributed to the team by automating recurring activities using PowerShell scripts and Power BI.
- In this assignment, I was helping Microsoft by proactively managing the incidents and problem management.
Engineer
Mindtree Ltd
Pune
02.2018 - 01.2020
- As an Engineer, I was managing SQL Servers, scheduling windows security patches and updates every month on the Microsoft servers.
- I was monitoring and handling incidents on ICM and SNOW along with Incident management.
- I created some PowerShell scripts to manage day to day recurring activity on Azure Resource Manager, windows server and SQL Databases. I
- In this assignment, I learned the concepts of ITSM, MS SQL, overall functionality of Incident Management and contributed to the team with my critical thinking and problem solving skills.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
RGPV
Bhopal, India 07.2013 - 06.2017
Skills
Azure Cloud
MS SQL
Power BI
PowerShell
Incident Management
Scrum
SQL Server Management Studio
Kusto Explorer
ICM and SNOW
Certification
Scrum Master PSM1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sen Associate Consultant
Infosys Ltd
09.2021 - 01.2023
Software Engineer
Mindtree Ltd
01.2020 - 09.2021
Engineer
Mindtree Ltd
02.2018 - 01.2020
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
RGPV
07.2013 - 06.2017