Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Shivangi Nayak

Shivangi Nayak

Software Engineer
Hoofddorp

Summary



Adaptable professional with 5 years of experience and a proven knowledge of MS SQL, SQL Server, database design, Scrum, ITIL, Power BI, PowerShell, DevOps, and incident management. Aiming to leverage my skills to successfully contribute to Team's success through attention to detail and hard work.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
1
1
Language

Work History

Sen Associate Consultant

Infosys Ltd
Pune
09.2021 - 01.2023
  • As a Sen. Associate Consultant, I was responsible for managing the overall volume of the Incidents reported and to implement the plan to reduce the number of reported Incidents (Noise Reduction).
  • I was responsible for monitoring the Azure Infrastructure for various operational Issues, find the cause and mitigate the issue.
  • I have used Power BI to create various dashboard to report the overall volume of the incidents.
  • In this assignment, I was using Azure Monitor, Azure SQL Server and SQL DB, Power BI, and PowerShell.

Software Engineer

Mindtree Ltd
Pune
01.2020 - 09.2021
  • I was responsible for configuration and troubleshooting of the Azure Infrastructure for IaaS, SaaS and PaaS instances.
  • Server patch management, Log Analytics alert management, Schedule Maintenance and Break fix were some of my key responsibilities in the team.
  • In this assignment, I was part of the team to maintain more than 200+ SQL servers including on prem and cloud servers.
  • I contributed to the team by automating recurring activities using PowerShell scripts and Power BI.
  • In this assignment, I was helping Microsoft by proactively managing the incidents and problem management.

Engineer

Mindtree Ltd
Pune
02.2018 - 01.2020
  • As an Engineer, I was managing SQL Servers, scheduling windows security patches and updates every month on the Microsoft servers.
  • I was monitoring and handling incidents on ICM and SNOW along with Incident management.
  • I created some PowerShell scripts to manage day to day recurring activity on Azure Resource Manager, windows server and SQL Databases. I
  • In this assignment, I learned the concepts of ITSM, MS SQL, overall functionality of Incident Management and contributed to the team with my critical thinking and problem solving skills.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

RGPV
Bhopal, India
07.2013 - 06.2017

Skills

Azure Cloud

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Certification

Scrum Master PSM1

Work Availability

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Timeline

Sen Associate Consultant

Infosys Ltd
09.2021 - 01.2023

Software Engineer

Mindtree Ltd
01.2020 - 09.2021

Engineer

Mindtree Ltd
02.2018 - 01.2020

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

RGPV
07.2013 - 06.2017

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Shivangi NayakSoftware Engineer