Sheila Armas
Sales Manager
Amsterdam,NH
Summary
Goal-oriented Inside Sales Manager dedicated to building successful teams focused on surpassing profit goals. Seasoned professional with expertise in revenue forecasting and strategic planning. Leader with focus on propelling revenue growth through strategic marketing, advertisements and promotions.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Inside Sales Manager
TP VISION
07.2023 - Current
- Enhanced overall team productivity by conducting regular performance reviews and setting clear expectations for each member.
- Championed adoption of new technologies within department, leading to increased efficiency and enhanced communication among team members.
- Conducted comprehensive competitor analysis to adapt selling techniques accordingly, ultimately gaining a competitive advantage in the market.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Increased sales revenue by implementing effective inside sales strategies and techniques.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Introduced new products to the existing client base, leading to an increase in upselling opportunities and repeat business.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Streamlined the sales process by utilizing CRM tools for efficient tracking of leads, prospects, and closed deals.
- Implemented quarterly business reviews with major accounts to ensure continued satisfaction with products or services offered.
- Delivered services to customer locations within specific timeframes.
Sales Manager\Export
IBH EXPORT
01.2022 - 06.2023
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Drove sales by developing multi-million dollar contract sales.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Prepared sales presentations for clients showing success and credibility of products.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Sales Manager
Container Centralen A/S
01.2017 - 12.2021
- Manage the business with your suppliers and customers
- Keep track of your offers and inquiries, pending deals and market developments
- Understand the trading market and know when to sell and buy, as well as to what margin
- B2B bussines-negotiate prices, payment and delivery terms
- Always on the lookout for new business opportunities with a focus horticultural market
- Work with the Logistics Team to close and deliver deals to your customers and suppliers ensure your suppliers' and clients' financial and account information is up to date.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Implemented systems and procedures to increase sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Provided professional services and support in a dynamic work environment.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Bachelor of Science - Tourism Management
University of Las Palmas De Gran Canaria
Gran Canaria 04.2010 - 04.2012
Bachelor of Science - Innovation & Management in Tourism
FH Salzburg
Salzburg 01.2009 - 12.2009
Skills
Sales Targeting
Microsoft Dynamics/Axapta
Excel
Marketing Digital
SAP
English
Spanish (native)
Business-to-Business (B2B)
Digital Sales
Sales Forecasting
Customer Service
Sales Statistics Analysis
Customer Order Management
Excellent Communication
Sales Targeting
Italian
Timeline
Inside Sales Manager
TP VISION
07.2023 - Current
Sales Manager\Export
IBH EXPORT
01.2022 - 06.2023
Sales Manager
Container Centralen A/S
01.2017 - 12.2021
Bachelor of Science - Tourism Management
University of Las Palmas De Gran Canaria
04.2010 - 04.2012
Bachelor of Science - Innovation & Management in Tourism
FH Salzburg
01.2009 - 12.2009