Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shayan Saatian

The Hague,ZH

Summary

As an Assistant Manager, I developed strong organizational and communication skills, overseeing operations and coordinating staff effectively. My experience as a waiter sharpened my customer service abilities, time management, and the capacity to thrive under pressure. Additionally, working as a PE teacher enhanced my problem-solving and adaptability, requiring me to adjust quickly to changing situations and engage diverse individuals. These roles have equipped me with a versatile skill set, including leadership, teamwork, and the ability to handle fast-paced environments. Demonstrates a strong ability to manage both team and customer expectations effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Mercure Hotel
07.2022 - 09.2022

Part-time work

  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained clean and organized dining areas for optimal guest experience.

PE Teacher

British International School of Tbilisi
09.2021 - 06.2022
  • Managed and maintained school equipment and facility grounds.
  • Enhanced students'' understanding of healthy lifestyle choices through the integration of nutrition education in lesson plans.
  • Taught physical education classes covering exercise strategies, sports, and safety.
  • Managed extracurricular athletic programs successfully, coaching various sports teams and coordinating tournaments.

Assistant Manager

Raika Paint Company
01.2019 - 01.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Propaedeutic Diploma - International Business

The Hague University of Applied Sciences
Johanna Westerdijkplein 75, 2521 EP Den Haag
10.2024

High School Diploma -

British International School of Tbilisi
17 Leo Kvachadze, Tbilisi 0186, Georgia
06.2021

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Table Setting
  • Relationship Managment
  • Problem-solving skills
  • Customer Relations
  • Staff Supervision
  • Workload Management

Certification

  • Gold Certification/duke of edinburgh international award
  • Silver Certification/IMC


Languages

Persian
Native language
English
Proficient
C2
Georgian
Intermediate
B1

Timeline

Restaurant Waiter

Mercure Hotel
07.2022 - 09.2022

PE Teacher

British International School of Tbilisi
09.2021 - 06.2022

Assistant Manager

Raika Paint Company
01.2019 - 01.2020

Propaedeutic Diploma - International Business

The Hague University of Applied Sciences

High School Diploma -

British International School of Tbilisi
Shayan Saatian