Summary
Overview
Work History
Education
Skills
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Affiliations
Career Break May 2023 - Feb 2024
References
Timeline
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Shauna O'Sullivan

Shauna O'Sullivan

Amsterdam,The Netherlands

Summary

Results-driven Account Executive with 8+ years of solution selling experience across various industries. Proven track record in managing the full sales cycle and consistently exceeding targets. Expertise in SaaS and UCaaS sales, focused on driving business growth through innovative solutions. Strong in client relationship management and communication. Committed to delivering outstanding customer experiences and achieving measurable results.

Overview

10
10
years of professional experience

Work History

IMPACTPOOL

Enterprise Account Executive
Amsterdam, NL
02.2024 - 02.2025
  • Building and maintaining $1 million ACV pipeline with 4x coverage
  • Secured $150k ACV quarterly targets - 101% attainment in 2024
  • Manage complete sales cycle from prospecting to closing - 100% hunting role
  • Targeted and maintained 100 accounts, securing 65% engagement
  • Account management for six key clients


ZOOM

Account Executive (UCASS) - SMB UK/I +DACH
Amsterdam, NL
09.2021 - 05.2023


  • Achieved yearly average of 128% of sales quota in 2022
  • Achieved yearly average of 136% of sales quota in 2023
  • Best quarter achieved 326% of quota
  • Target €65k MRR per quarter
  • Sold largest zoom phone deal in SMB - 600 user deal 15k MRR.


Account Executive (UCASS) OAE - March 2021 - Sept 2021

  • Selling to new and existing small business Zoom Clients worldwide
  • Target €25k MRR per quarter
  • 105% of quota attained in this period
  • Created training programme and coached over 30 online account executives on Zoom Phone

FLOWBOX

Key Account Manager
Amsterdam, NL
08.2020 - 03.2021
  • Achieved on average 102% of sales quota
  • Target - €25k ARR target per month, managing full sales cycle
  • Launch and develop strategy for UK/Irish market (new market)

MELTWATER

Account Executive
Sydney, Australia
08.2019 - 08.2020
  • Closed over $100k in new logo sales through outbound activities
  • Target $25k TCV in new logos per month
  • Managed and built pipeline of 200 new clients business clients
  • Finished 110% of quota overall


THREE IRELAND

Multiple Roles
Dublin, Ireland
02.2015 - 07.2019

Business Soulutions Growth Executive Sept 2017 - Aug 2019

  • Managing portfolio of over 3000 clients
  • Target €20k MRR per month
  • Coaching and training all new and existing account managers, this saw increase of 35% in sales of VOIP in 2019
  • Achieved 110% of quota in 2018, 105% in 2017


Business Solutions Account Executive New Business May 2016 - Sept 2017

• Closed over €200k of new logo sales through outbound activities

• Target €15k per month new business sales

• Achieved 126% of target in 2016


Google Adwords/Website Specialist Oct 2015 - May 2016

  • Target 5k MRR per month
  • Closed over €50k in google adwords sales in 6-month period,
  • 25% increase in sales compared to previous 6 months


Retention Account Manager Feb 2015 - Oct 2015

• Managed over 2000 small and medium business accounts

• Surpassed upselling target by 110% with €10k per quarter


Roles prior to this:

  • FBD insurance - renewals manager
  • Cavan Social Welfare office - receptionist

Education

Master of Science - Marketing

IT SLIGO
Sligo,Ireland
09.2013

Skills

  • Enhancing Client Relationships
  • Coaching others and Coachable
  • Communication
  • Negotiation Skills
  • Solution Selling
  • Financial Forecasting
  • Active listening

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Affiliations

  • Travelling
  • Entrepreneurship - have a small jewellery brand
  • Music
  • Fitness

Career Break May 2023 - Feb 2024

  • Effected by Zoom Lay offs
  • Travelled South America
  • Completed a course - Working with Artists
  • Started a small jewellery Brand

References

References available upon request.

Timeline

IMPACTPOOL

Enterprise Account Executive
02.2024 - 02.2025

ZOOM

Account Executive (UCASS) - SMB UK/I +DACH
09.2021 - 05.2023

FLOWBOX

Key Account Manager
08.2020 - 03.2021

MELTWATER

Account Executive
08.2019 - 08.2020

THREE IRELAND

Multiple Roles
02.2015 - 07.2019

Master of Science - Marketing

IT SLIGO
Shauna O'Sullivan