Shane Eshuis
Strijbeek,The Netherlands
Summary
Performance-driven Operations & Sales executive with 15+ years of experience in the construction , mining, transportation and agricultural equipment industry in the EMEA, LATAM and APAC regions. Passionate about building teams that aim for delivering a market leading customer experience. Leads by example and with passion. Results-oriented individual experienced in working in different regions with multiple cultures. Drives results based on sound overall business judgment, data and interpersonal contact . Stimulates teams to take well balanced decisions driven by factual data. Strongly encourages initiatives that originate from within the teams and strongly believes in accountability. Practices a top down safety culture and wants to send everybody home the same way they came to work. Strong communicator and cross departmental bridge builder.
Overview
27
27
years of professional experience
Work History
Vice President of Operations International
Ritchie Bros
10.2020 - Current
- P&L responsible for permanent as well as temporary auction facilities in multiple countries in the EMEA-APAC region and Japan.
- Member of multiple M&A projects ranging from USD 40Mio to 7B successful and unsuccessful acquisitions
- Member of Global EH&S committee
- Member International Leadership team
- Additional responsibilities included EH&S, Customer Service Team, Sales Support Teams ,Properties , Auction compliance, site security, the RB Logistics team specialized in Deep Sea shipping of heavy equipment.
- Gross Transactional Volume of approximately €950Mio.
- Responsible for USD 24Mio operations budget
- Team +300 FTE + 350 PTE.
- Team processed 96.000 pieces of equipment
Vice President Group Operations EMEA & LATAM
Ritchie Bros
02.2018 - 08.2020
- P&L responsible for permanent & temporary auction facilities in multiple countries in EMEA with extended responsibility in the LATAM region with a temporary facility in Panama and agents in Brazil.
- Gross Transactional Volume between €350 - 400Mio.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Lead a team of approximately 200 FTE and 220 PTE indirectly with 11 direct reports
- Identified opportunities to improve business process flows and productivity
- Collaborated with senior management to develop strategic initiatives and long term goals
- EH&S responsible for the region, driving the safety culture & was a member of the Global Covid committee.
- Clarified roles, responsibilities and expectations of staff
- Lead the yard operations and inspection teams that processed & transacted 80.200 items by the end of FY2019
- Moved the entire International auction model from a live event to a 100% online model as COVID spread around the globe.
- Established performance goals for department and outlined processes for achievement
Vice President Group Operations EMEA
Ritchie Bros Auctioneers
01.2012 - 01.2018
- Responsible for all auction yards based in FR, NL, GER, ESP, IT, UAE
- Managed refurbishing buildings with wash, sandblast and paint facilities in FR, ESP, UAE and NL.
- Founded RB Logistics, a group specialized in Deep Sea shipping of heavy equipment
- Driving safety culture and ultimately responsible for all EH&S in the region
- Employed optimal safety practices to reduce worksite complaints and hazards
- P&L responsible with a Gross Transactional Volume that ranged from € 220-350Mio with 11 direct reports
- Team of approximately 100 FTE & 200PTE with 11 direct reports
- Organized "Off Site" auctions in Turkey, Greece, Portugal, Romania, South Africa and the UK
- Opened a permanent auction facility in the UK
- Established performance goals for department and provided methods for reaching milestones
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations
Yard Operations Manager Benelux
Ritchie Bros Auctioneers
06.2009 - 12.2011
- - Responsible for all Benelux & Nordics yard operations, EH&S and Refurbishing Facility at the 25-hectare Moerdijk Flagship facility.
- - Managed 5 unreserved construction equipment auctions annually with an average volume of 3500 items and a gross transaction volume of approximately €35Mio.
- - P&L responsible, team size 25 FTE & 60 PTE.
- Trained new employees on proper protocols and customer service standards
- Trained and guided team members to maintain high productivity and performance metrics
- Assisted in recruiting, hiring and training of team members
- Managed purchasing, sales, marketing and customer account operations efficiently
General Manager
Texon Maschinenhandel GMBH Nederland ( A Kaehler Company)
10.2008 - 04.2009
- Managed the Dutch subsidiary of a German construction equipment distributor.
- Responsible for meeting sales targets
- P&L responsible
- Spare parts and Workshop management
- Staff training
- Implemented operational strategies and effectively built customer and employee loyalty
- Formulated policies and procedures to streamline operations
- Developed and implemented strategies to increase sales and profitability
Managing Director
Eshuis B.v.
01.2004 - 10.2008
- Managed the sales, workshop and spare parts teams
- Monitored office workflow and administrative processes to keep operations running smoothly
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Devised and implemented innovative and marketing campaigns to promote products and services
- Prepared annual budgets with controls to prevent overages
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing
- Documented processes and drafted SOPs to comply with regulations and company policies
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Liquidated the distributor activities and sold the rental activities in Oct 2008.
Sales & Rental Manager
Eshuis B.v.
01.1997 - 12.2003
- Managed distribution of JCB construction equipment, Klaas cranes, and access equipment.
- Started the rental fleet of Telescopic Forklifts and cranes and managed to turn this into a profitable and consistent revenue generating activity
- Started the export division of JCB construction machinery , mainly to Ireland and Eastern Europe and Dutch Antilles with local partners.
- Successfully negotiated with the Dutch Government regarding the relocation of the company due to the construction of the Thalys track and A-16 motorway which affected the premises.
- Resolved customer disputes to maintain positive relationships and increase customer base
- Implemented rental asset processes and cleanliness standards
- Executed sales and marketing initiatives to increase revenue for company
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Education
Associate of Arts - Automotive Business Management
IVA Business School
Driebergen NL05.1993
Skills
Leadership style:
- Hands-on
- Leads by example
- Experienced change manager
- Motivator
- Inclusive team builder
- Diplomatic
- Bridge builder
- Trust and accountability
Additional Information
Languages:
English (Fluent)
Dutch (Fluent)
German (Conversational)
Languages
English
Proficient
C2
Dutch
Proficient
C2
German
Intermediate
B1
French
Elementary
A2
Timeline
Vice President of Operations International
Ritchie Bros
10.2020 - Current
Vice President Group Operations EMEA & LATAM
Ritchie Bros
02.2018 - 08.2020
Vice President Group Operations EMEA
Ritchie Bros Auctioneers
01.2012 - 01.2018
Yard Operations Manager Benelux
Ritchie Bros Auctioneers
06.2009 - 12.2011
General Manager
Texon Maschinenhandel GMBH Nederland ( A Kaehler Company)
10.2008 - 04.2009
Managing Director
Eshuis B.v.
01.2004 - 10.2008
Sales & Rental Manager
Eshuis B.v.
01.1997 - 12.2003
Associate of Arts - Automotive Business Management
IVA Business School
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