Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Personal Information
Timeline
AccountManager

Shaikh Adib Suleman

Thane

Summary

Career focused on contributing to leading high-tech organizations, leveraging skills in innovative problem-solving and teamwork. Committed to driving results in dynamic and challenging environments. Proven ability to adapt and thrive in fast-paced settings, delivering impactful solutions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior System Administrator

Glory global solution
10.2021 - Current
  • Configure and manage Windows/Linux servers, including operating systems administration, hardening, load balancers, cisco wireless controller, and Fortinet firewalls.
  • Managing renewing certificates as per requirements.
  • Managed the end-to-end patch lifecycle for servers, endpoints, network devices, and security appliances across enterprise environments..
  • Coordinated with cross-functional teams (OS, network, middleware, application, backup) to plan, test, and deploy patches with minimal disruption.
  • Manage cloud infrastructure SAAS/IAAS, application, and database backups.
  • Re-install systems in the event of crashes or failures.
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
  • Developed PowerShell scripts to automate deployment and management tasks.
  • Created remediation scripts for patch management and error resolution.
  • Maintained a centralized patch management calendar, aligning with both quarterly schedules and emergency patch cycles.
  • Handled real-time troubleshooting for SCCM/Intune issues, improving overall user satisfaction.
  • Configure and maintain server scaling, high availability, and disaster recovery Troubleshoot issues and outages, ensuring security through access controls, backups, and firewalls.
  • Installation and configuration windows server, Azure, VM ware, Hyper V.
  • Maintain an active directory environment. Azure AD and local AD services users and computers implemented DC as per requirement.
  • Built install and configure physical and VM server.
  • Handling MS services office 365 and Intune.
  • Install patches as per requirement. Through big fix. Wsus.
  • Monitor windows server and network via SolarWinds.
  • Renew and update certificate as per requirement.
  • Setting up and managing virtual machines, storage, and networking resources to support cloud-based applications.
  • Deploying and configuring Azure services to meet organizational needs.
  • Monitoring the performance of the cloud environment to ensure maximum uptime and minimal downtime.
  • Regularly monitored OEM patch advisories and assessed relevance to the organization’s infrastructure.
    Ensured all patches were thoroughly tested in UAT/non-production environments prior to production rollout..
  • Setting up and managing backup and recovery solutions to ensure data integrity and availability.
  • System Center Virtual Machine Manager (SCVMM)
  • Managed vendor relationships for procurement of hardware and software, negotiating favorable terms and cost savings.
  • Implemented robust data backup solutions, ensuring business continuity in the event of data loss or system failure.
  • Designed scalable infrastructure to support organizational growth while minimizing costs and maintaining performance standards.
  • Deployed cloud-based solutions to increase flexibility, scalability, and resiliency within the organization''s technology infrastructure.
  • Maximized resource utilization by consolidating servers using virtualization technologies such as VMware or HyperV.
  • Reduced downtime with proactive system monitoring and timely issue resolution.
  • Improved end-user satisfaction by providing responsive technical support and addressing concerns efficiently.
  • Collaborated on cross-departmental projects resulting in improved communication between IT staff and other stakeholders.
  • Developed comprehensive documentation for IT systems and procedures, enabling efficient knowledge transfer among team members.
  • Standardized server configurations for streamlined management across multiple locations.
  • Coordinated system migrations with minimal disruption to business operations through careful planning and execution.
  • Completed reports detailing network and systems performance and downtime issues.
  • Safeguarded company data by establishing rigorous security protocols and conducting regular audits.
  • Collaborated with the Cybersecurity team to remediate vulnerabilities and track closure timelines.
  • Participated in change management processes, providing technical assessments and risk analysis for patch-related changes.

Windows server admin

IKSULA SERVICE PVT LTD
Mumbai
06.2016 - 10.2021
  • Provide an automated, simplified patching process to all distributed endpoints.
  • Collaborates in the design, operations, and maintenance of the existing Wsus infrastructure.
  • Install configuration and troubleshoot windows server.
  • Creates packaging and deployment of third-party applications for Windows Servers.
  • Install configure and troubleshoot AD server and group policy.
  • Manage Vm V Center 6.7 cloning, snapshot venter updating managing host and Vm system.
  • Migration and patching of windows server.
  • Provide frequent status reports and maintain risks and issues for Management.
  • Own Root Cause Analysis and Problem Management for corporate Identity Management environment.
  • Handling MABS backup server.
  • Provide frequent status reports and maintain risks and issues for Management.
  • Monitor server, network in motadata and Dynatrace.
  • Knowledge of load balancer and cluster.
  • Work on ADDS active directory. Local and azure.
  • Install troubleshoot Microsoft azure instance.
  • Monitoring the network and solving network issues.
  • Basic and application software installation.
  • Install and configure physical server in datacenter.
  • Knowledge of Intune and manage engine.
  • Managing office 365 admin console.
  • Knowledge of SAN and NAS storage.
  • Managing SolarWinds monitoring tools.

L2 Desktop Engineer

IDBI CUFFE PRADE TOWER WORLD TRADE CENTER
Mumbai
12.2014 - 05.2016
  • Responsible for networking, installation, and maintenance services.
  • Management of the daily data backup and retrieval scheme.
  • Installing and operating Windows desktop and server operating systems.
  • Applying patches in accordance with company procedures.
  • Resolve intranet problems.
  • Solved outlook problems.
  • Solved smart phone issue.
  • Finacle support solved issue.
  • Oracle support.
  • Solving outlook issue configuration.
  • Manage daily, weekly, and monthly report.
  • Install new hardware and manage it.
  • Install and configure new desktop and laptop.
  • Installation and configuration Local and network printer and Scanner.

desktop Engineer

Reliable Tech Business Solution & Services
Airoli, Navy Mumbai
02.2012 - 11.2013
  • Supporting users and network administrators over the telephone and by email.
  • Responsible for networking, installation, and maintenance services.
  • Management of the daily data backup and retrieval scheme.
  • Installing and operating Windows desktop and server operating systems.
  • Applying patches in accordance with company procedures.
  • Solving outlook Mozilla Firefox issues.
  • Maintaining users and groups.
  • Solving Avaya and citrix issues.
  • Configuration outlook and backup PST and installation basic software.
  • Install and setup new Desktop.

Education

B.S.C -

Mumbai University
01.2012

H.S.C -

Mumbai Board
01.2009

S.S.C -

Mumbai Board
01.2007

Skills

  • Hardware support: Dell and HP servers
  • Firewall and access point management
  • PC hardware installation and repair
  • Operating system installation and troubleshooting
  • Server-side: Windows Server 2016 and 2019
  • Client-side: Windows 98, XP, Vista, 7, 10, and Linux
  • Software packages: SolarWinds, Office 365, ServiceNow, Mota Data, Dynatrace
  • Remote application support: Remote Desktop Connection, VNC, TeamViewer, Ammy Admin
  • Antivirus solutions: Symantec Corporate Edition and Microsoft Defender
  • Network support certifications: CompTIA Network, CCNA

Certification

  • 2011 - Passed “Advanced Diploma in Computer Hardware & networking” from Jetking info train institute, Kalyan to 71%.
  • 2012- Passed diploma in hardware and networking in keerti institute.
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
    Cloud Administration | Microsoft – July 2025 to July 2026
    Earned on: July 5, 2025
    Expires on: July 6, 2026

Hobbies and Interests

Travailing, Playing Cricket, Music & Computer

Personal Information

Timeline

Senior System Administrator

Glory global solution
10.2021 - Current

Windows server admin

IKSULA SERVICE PVT LTD
06.2016 - 10.2021

L2 Desktop Engineer

IDBI CUFFE PRADE TOWER WORLD TRADE CENTER
12.2014 - 05.2016

desktop Engineer

Reliable Tech Business Solution & Services
02.2012 - 11.2013

B.S.C -

Mumbai University

H.S.C -

Mumbai Board

S.S.C -

Mumbai Board
Shaikh Adib Suleman