Shah Jalal Ahmed

• Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
• Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.

• Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
• Handled customer complaints, providing appropriate solutions and recommending alternatives.
• Passed customer feedback to sales or product teams to make improvements on company offerings.
• Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.

• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
• Trained and empowered staff to resolve complaints appropriately to maintain customer satisfaction.
• Maintained up-to-date data, records, and receipts for audits and reconciliation.
• sourcing new vendors to ensure competitive prices on the basis of buyer requirements.
• evaluated product quality and vendor performance to maintain quality standards.
• Fostered positive employee relationships through communication, training and coaching.

Mainly worked with knitted and woven items.

looked customer -LPP. Dunne's. Next. KICK.JAKO.

• Managed and maintained purchase orders and invoices. Communicated with suppliers to negotiate the best pricing on apparel and accessories.
• Promoted seasonal products and trends to promote the movement of stock.
• Liaised with store owners and managers to optimize the setup of visual merchandising campaigns.
• Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
• Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.

• Managed time efficiently to complete all tasks within deadlines.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.