Serhii Horbenko
Hilversum
Summary
Knowledgeable massage therapist with a knack for client relationship building and customer service. Possess great physical strength and judgment. Active listener experienced in a wide range of massage healing techniques and methods, including classic Eastern European massage, sports, cupping, trigger point, Gua Sha massage.
Overview
8
8
years of professional experience
Work History
Seaman
Princess Cruises, MSC, Royal Caribbien, Etc.
09.2016 - 08.2023
- Completed 7 contracts in total at different companies and positions at sea:
- As a seaman participated at mooring vessels to wharfs with proper use of correct lines, cleaning and maintaining living areas on board ship, such as sleeping quarters, mess halls, and storage rooms, performing routine tasks such as scrubbing the deck, following orders from the captain regarding ship navigation and maneuvers
- As a waiter make menu recommendations, deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal.
- As a bartender prepare alcohol or non-alcohol beverages for bar and restaurant patrons, interact with customers, take orders and serve snacks and drinks, assess customers' needs and preferences and make recommendations, mix ingredients to prepare cocktails
Massage Therapist
Fitness Club Body Factory
11.2021 - 12.2022
- Prepare blends of plant-based oils to aid in massage through direct warming and aromatherapy.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Massage Therapist
Fitness Club Body D
04.2017 - 09.2017
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Maintained clients’ treatment records and designed long-term care programs for return customers.
Massage Therapist
Massage Center Calma
08.2015 - 09.2016
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Education
Specialist - Massage Therapy
Shcool of Modern Massage SAVIA
Odessa, Ukraine05.2022
Massage Therapy
Massage Shcool JIVA
Odessa, Ukraine07.2015
Skills
- Strong knowledge of body mechanics
- Sports Massage
- Stress relief massage
- Trigger point massage
- Cupping massage
- Deep Tissue Massage
- Time management
- Physical Strength
Timeline
Massage Therapist
Fitness Club Body Factory
11.2021 - 12.2022
Massage Therapist
Fitness Club Body D
04.2017 - 09.2017
Seaman
Princess Cruises, MSC, Royal Caribbien, Etc.
09.2016 - 08.2023
Massage Therapist
Massage Center Calma
08.2015 - 09.2016
Specialist - Massage Therapy
Shcool of Modern Massage SAVIA
Massage Therapy
Massage Shcool JIVA
Similar Profiles
Elisha CharlemagneElisha Charlemagne
Représentant Du Service Clientèle at Royal Caribbean International, Cunard Cruise Lines, Princess Cruises PlcReprésentant Du Service Clientèle at Royal Caribbean International, Cunard Cruise Lines, Princess Cruises Plc
Lorenzo CozziLorenzo Cozzi
Deckhand at Harbourside Cruises/Sydney Princess CruisesDeckhand at Harbourside Cruises/Sydney Princess Cruises
Alexa SerranoAlexa Serrano
Assistant Waiter And Sales at MSC CruisesAssistant Waiter And Sales at MSC Cruises