Sergio Villamizar

Position: Volunteer/Organization

Skills: Human-to-human Empathy, Empowerment, Coalition Work, Representation

• Projects: VoedselbankenNL; SIW70: Ukraine War Aid; Self-Organized: Fundraiser Turkey Earthquake; DSP: Palestine Call to Action (against Utrecht University).
• Participated in strategy development and planning to grow organizing programs and advance campaigns.
• Promoted politics of care for others by incentivizing solidarity approaches.
• Public event speaking for organizational and interest goals.
• Created and contributed to strong and sustainable coalition work through fundraisers and cementing relationships with key players.
• Engaged with larger campaigns to build deeply collaborative and human-based partnerships.
• Promoted politics of care for others by incentivizing solidarity approaches.

• Position: Waiter; Bartender; Barman; Junior Leader; Assistant Manager.
• Skills: Languages, Multitasking, Profit Strategies, Commitment, Creative Approaches
• Delivered excellent customer service to support company reputation and patron satisfaction.
• Managed and motivated employees to be productive and engaging during work while prioritizing care and well-being.
• Curated, organized, and led training programs, on and off the job, for new hires to enhance knowledge skills: bartending, waitressing, management & customer service (short/longer term).
• Provided crisis intervention and problem-solving in response to emergencies, employing existing trust, and rapport to de-escalate situations.
• Per location managed from 200-600 guests, excluding work colleagues.
• Conducted and communicated learning and performance objective assessments to upper management.
• Accomplished multiple tasks within established timeframes.

• Position: Seller/Management.
• Skills: Languages, Organization, Education, Connectivity
• Organized, curated, and promoted educational teach-ins about key historical events. Audience ranged from fifteen to a hundred people.
• Collaborative work with local governance bodies to create Gender awareness educational spaces in youth groups.
• Created and regulated work schedules and upheld successful operations strategies to maximize business success.
• Trained new employees on proper protocols and customer service standards.
• Established team priorities and monitored performance.
• Maintenance and ordering of stock - from educational to entertainment material