Saziini
Dimapur
Summary
Accomplished Spa Therapist with a proven track record at The Westin Kolkata, specializing in Swedish and Deep Tissue Massage. Enhanced client satisfaction through personalized treatments and exceptional service, contributing to a positive guest experience. Skilled in both appointment scheduling and advanced massage techniques, ensuring top-quality care and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Spa Therapist
The Westin Kolkata
06.2024 - Current
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Educated guests on self-care techniques, promoting long-lasting benefits from spa services.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Spa Therapist
Gnosis Hospitality LLP
01.2024 - 05.2024
- Suggested appropriate therapy based on current health of client.
- Reinforced customer selections by reviewing use and benefits of chosen products.
- Sterilized equipment for patient treatments.
Spa Therapist
Spa Li Baann
01.2020 - 12.2023
- Participated in ongoing training programs to stay current on industry trends and techniques, ensuring top-quality services for guests.
- Delivered high-quality massages and body treatments, contributing to an overall positive guest experience.
- Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
Education
High School Diploma -
St.Paul School
Dimapur02.2019
Skills
- Appointment Scheduling
- Swedish Massage
- Deep Tissue Massage
- Massage Techniques
- Hot Stone Therapy
- Thai Massage
- Sports Massage
- Cupping Therapy
- Facial Massage
Certification
- Certified Therapist,EMERGENCE - 2019
Hobbies
Listening Music
Reading Mangas
Cooking
Languages
English
Advanced (C1)
Hindi
Elementary (A2)
Timeline
Spa Therapist
The Westin Kolkata
06.2024 - Current
Spa Therapist
Gnosis Hospitality LLP
01.2024 - 05.2024
Spa Therapist
Spa Li Baann
01.2020 - 12.2023
- Certified Therapist,EMERGENCE - 2019
High School Diploma -
St.Paul School
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