Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Sathya Prabha Nagarajan

Sathya Prabha Nagarajan

Utrecht

Summary

Accomplished in elevating product quality and customer satisfaction at Zoho Corporation, I leveraged leadership to innovate QA processes and automate testing. My critical thinking shaped robust quality assurance systems, achieving significant improvements in product development and testing lifecycle efficiency. Strong skill in testing the web applications and deployment in cloud.Comfortable with fast-paced agile development environment with short release cycles.Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Scrum

Overview

16
16
years of professional experience

Work History

Member Leadership Staff

Zoho Corporation B.V.
10.2023 - Current
  • Collaborate with other managers to work cross-functionally to improve products and quality review processes
  • Increase customer satisfaction rates by reviewing clients' critiques and integrating their inputs to quality assurance systems
  • Give the inputs to improve the Product growth
  • Hands-on experience supporting,automating and Optimizing mission critical deployments in servers, leveraging management, CI/D Processes

Member Leadership Staff

Zoho Corporation Private Limited
02.2022 - 09.2023
  • Improve the testing life cycle to increase accuracy through Automation
  • Experience in reviewing and analyzing business requirements, writing detailed test plans, scenarios, test cases, test scripts, and test reports for manual and Automation testing
  • Strong knowledge in understanding Business specifications, testing requirements and developing detailed Test plans,
  • Experience in Automating web applications using WebdriverIO,
  • Communicate with departmental leaders to develop QA plans that align with project development schedules Quality Assurance Manager.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Perform integration, functional, and regression testing while creating 1000+ regression tests in Javascript using the WebdriverIO framework

Member Technical Staff

Zoho Corporation Private Limited
07.2012 - 01.2022
  • Working Experience in QA Automation tool which automates the Product QA Process
  • Testing and Update in Production Environment.
  • Excellent working knowledge in managing Web Application Products, Mobile app and REST Api.
  • Increase customer satisfaction rates by reviewing clients' critiques and integrating their input into the quality assurance systems
  • Tracked the progress of product and performed quality analysis throughout the development process.
  • Strong skill in backend Testing using SQL queries on SQL server
  • Working Experience in QA Automation tool which automates the Product QA Process

Member Technical Staff

AdventNet Private Limited
10.2008 - 06.2012
  • Maintained product quality levels to meet various clients' expectations and preferences
  • Collaborated with members of the development team to review product elements that require revision and improvement
  • Developed and implemented a Selenium Test Automation Framework to facilitate product usecases.

Support customer clarification about Product through ema

Education

Bachelor of Engineering -

Anna University
Chennai
04-2006

Skills

  • Leadership
  • Critical Thinking
  • Manual Testing
  • Automated Testing
  • Quality Assurance
  • Selenium

Languages

Tamil, Kannada, English, Telugu, Dutch
Native language
Tamil
Proficient
C2
English
Upper intermediate
B2
Telugu
Upper intermediate
B2
Dutch
Beginner
A1
Kannada
Proficient
C2

Timeline

Member Leadership Staff

Zoho Corporation B.V.
10.2023 - Current

Member Leadership Staff

Zoho Corporation Private Limited
02.2022 - 09.2023

Member Technical Staff

Zoho Corporation Private Limited
07.2012 - 01.2022

Member Technical Staff

AdventNet Private Limited
10.2008 - 06.2012

Bachelor of Engineering -

Anna University
Sathya Prabha Nagarajan