Sartaj S
Corner Brook
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Admin /Cargo Agent
PAL Airlines
St. John's, NL
05.2025 - Current
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Participated in regular training sessions to enhance knowledge of industry trends, technology advancements, and other relevant subjects.
Lead Supervisor
Circle K
St. John’s, NL
04.2024 - Current
- Managing over 250 daily transactions and emails.
- Ensuring prompt, high-quality customer service to ensure client satisfaction.
- Developing training programs to enhance team performance and operational effectiveness.
Customer Service Manager
Walmart Inc
Laval, QC
01.2023 - 01.2024
- Supervised a team of 16+ employees, overseeing daily operations.
- Resolved customer concerns efficiently, ensuring timely and satisfactory outcomes.
- Managed high-volume customer interactions, maintained positive service experience.
- Coordinated training sessions to support employee development and performance.
Assistant Store Manager
Tim Horton’s
Montreal, QC
01.2022 - 01.2023
- Ensured compliance with OH&S regulations to maintain a safe working environment.
- Managed customer orders while addressing concerns and resolving complaints.
- Handled opening and closing procedures, provided recommendations for improvements.
Manager of Operations
Brand Look Inc.
India
01.2016 - 01.2021
- Developed and executed business and sales strategies to drive growth and profitability.
- Supervised and trained staff to uphold high service standards and operational efficiency.
- Managed inventory control, procurement processes, and vendor negotiations.
- Maintained accurate financial records, processed payments, and managed cash flow.
Education
Diploma - Banking And Accounting
Institute Tec Cart
Montreal, QC08-2023
Bachelor of Commerce - Accounting And Finance
Central University
India 09-2022
Certification
- Microsoft Office Specialist (MOS) Certification 2024
- Google IT Support Professional Certificate 2024
- Certificate in Office Procedures 2024
- Certified Finance Techniques Professional 2022
Timeline
Office Admin /Cargo Agent
PAL Airlines
05.2025 - Current
Lead Supervisor
Circle K
04.2024 - Current
Customer Service Manager
Walmart Inc
01.2023 - 01.2024
Assistant Store Manager
Tim Horton’s
01.2022 - 01.2023
Manager of Operations
Brand Look Inc.
01.2016 - 01.2021
Diploma - Banking And Accounting
Institute Tec Cart
Bachelor of Commerce - Accounting And Finance
Central University