Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Timeline
Generic

SARANYA CHANDRAN

SENIOR BUSINESS ANALYST
346 Rembrandtweg Amstelveen

Summary

With over a decade of expertise in the field, I am a passionate Product and Business Analysis professional, boasting a robust track record in Business Analysis, adept at meticulous Requirements Gathering for CRM and ERP systems, and proficient in crafting comprehensive Business Requirements Documents (BRD) and Functional Requirements Documents (FRD). My experience extends to leading User Acceptance Testing (UAT) and advancing database development with MS SQL. I have a proven history of developing cutting-edge SaaS and data products tailored for banking, B2B and B2C markets. Committed to continuous professional development.

Overview

15
15
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Senior Business Analyst

TMF group services
10.2023 - 10.2024
  • Worked with stakeholders to improve KYC, onboarding and workday application
  • Functional decomposition of legacy app to prepare Epics for new kyc tool
  • Performed sanctions (anti money laundering) and screening (adverse media and PEP) hits from external portal to identify potential risks
  • Changing the requirements according to FM regulations (EMIR, SFTR) and DNB standards
  • Created functional and business requirements documents by BABOK and BPM standards for each epics
  • Created prototypes, As-Is, To-Be, gap analysis documents, steerco committee presentation to management
  • Handled HCM modules like benefits, performance and learning of the whole employees in company
  • Performed functional and integration testing while doing software implementation

Business & Test Analyst

Cognizant Technologies and solutions
08.2021 - 10.2023
  • Conducting workshops for gathering the requirements for KYC and accounts and payments tribe from data consumers
  • Participate in data modelling discussions for entities of a particular business process
  • Create test cases by BDD framework to align with acceptance criteria
  • Designed and implemented Business Glossary, Data Dictionary and Lineage in Collibra as a proof of concept for client
  • Hands on experience with instant payments, credit and debit transactions
  • Lead various process interventions for streamlining them
  • Co-ordinate with the Product Owner for the sprint planning and quarterly roadmap
  • Validate the business rules used for transforming data from source to the target structure through data analysis
  • Prepare specifications for the development team to build the ETL logic for data transformation
  • Co-ordinate with source systems so that they can adhere to the requirements of data warehouse
  • Liaise with data stewards to help them understand the functionality of the products so that they can give their decision for releasing a product
  • Analyzing requirements and making system designs
  • Requirement management and specification using Jira and Confluence
  • Making impact analyses, user stories, use cases, user interface designs, interface mappings, data models and flowcharts
  • Oversee automation testing results and conduct regression test for each iteration
  • Created acceptance criteria for user stories, epics and features in Azure devops
  • Support for second- and third-line incidents
  • Worked according to Agile/Scrum model, Continuous Integration and Delivery CI/CD

Senior Business Consultant

Agira Technologies
04.2020 - 07.2021
  • Managed team of 16 business process (BPM) consultants
  • Developed and defined project roadmaps and liaising with managers and stakeholders
  • Created full use cases and wire frames for HR solutions that can be used for Workday applications
  • Refining product backlog for Geo-Maps wireless vehicle tracking B2B application and served as scrum master
  • Business Process Modelling of various business processes in ERP- workday application for new onboarding team
  • Liaise with UX architect to create wireframes for all customer journeys
  • Carried out User Acceptance Testing for validation with Business Process testing
  • Handled whole onboarding of freshers for the year 2020 with onboarding module and monitored their performance via talent management module

*Contract/freelancing job, Reference only available

Senior Agile Business Analyst

Astra-Doosan Bobcat
03.2019 - 03.2020
  • Conducted in depth analysis on logistics-heavy vehicle applications on business performance
  • Created wireframes and UML diagrams for developers to demonstrate the client needs
  • Oversaw design, regulation, daily management, data migration, Market strategy of principal projects
  • Created Functional and business requirements documents with objective, summary and acceptance criteria
  • Worked on Fleet management application that works on IOT device over geo maps
  • Co-ordinated with Vodafone telecom department-wireless device of heavy vehicle associated with user application (B2B, B2C)
  • Reported all necessary information to the Chief Operating Officer and worked closely with them to achieve and maintain goals
  • Managed Benefits module in ERP-HCM when team needed to work for extra and weekend support

Functional Business Analyst

Verizon Data services pvt ltd
05.2012 - 03.2016
  • Worked as Test lead and oversaw postpaid application performance (wireless, 4G, 5G)
  • Created test cases, performed test runs with management tools like HP Quality center, rally dev
  • Documented and Managed defect triage for quality assurance team
  • Defined requirements, gathered documents for payments gateway with Credit card, gift card, debit card and bank transactions
  • Demonstrated with UML diagrams for the customer facing web application
  • Managed name and PEP screening of customers during onboarding(blacklist/whitelist)
  • Followed HIPPA annexure during testing the application end to end
  • Followed and encouraged the whole team on Agile and Scrum model
  • Played role of Scrum master and conducted sprint retrospective and planning and standups

Programmer Analyst

Cognizant Technologies and solutions
03.2010 - 05.2012
  • Worked as a functional Tester and created test cases based on acceptance criteria
  • Performed test runs and managed test suits in defects triage
  • Worked on workday and field glass application and performed integration testing
  • Mentored junior test team and achieved the quality of 96%
  • Completed internal scrum master course and implemented Scrum practice in team
  • Worked as a proxy Business analyst and acted as bridge between stakeholders and offshore team
  • Played active role in Scrum model and got young scrum master award in the team

Education

Bachelor of Engineering - Electronics And Communications Engineering

SACS MAVMM Engineering College
Madurai
04.2001 -

Skills

Requirements Gathering & Analysis

Certification

ISTQB Certification

Personal Information

Visa Status: Valid Netherlands HSM Visa  until July 2027

                      Valid B2 USA visa until November 2030

Accomplishments

  • Designed a workflow solution for TMF, resulting in reducing the manual entries for Onboarding, KYC, CRA and screening process.
  • Earned the spot light and star of the month Award for 4 years in a row for documenting, redesigning and improving business processes in cognizant and verizon offshore offices
  • Led team to meet 99% of SLAs by streamlining business processes and identifying areas for improvement.

Timeline

Senior Business Analyst

TMF group services
10.2023 - 10.2024

Business & Test Analyst

Cognizant Technologies and solutions
08.2021 - 10.2023

Senior Business Consultant

Agira Technologies
04.2020 - 07.2021

Senior Agile Business Analyst

Astra-Doosan Bobcat
03.2019 - 03.2020

Functional Business Analyst

Verizon Data services pvt ltd
05.2012 - 03.2016

Programmer Analyst

Cognizant Technologies and solutions
03.2010 - 05.2012

Bachelor of Engineering - Electronics And Communications Engineering

SACS MAVMM Engineering College
04.2001 -
SARANYA CHANDRANSENIOR BUSINESS ANALYST