With over a decade of expertise in the field, I am a passionate Product and Business Analysis professional, boasting a robust track record in Business Analysis, adept at meticulous Requirements Gathering for CRM and ERP systems, and proficient in crafting comprehensive Business Requirements Documents (BRD) and Functional Requirements Documents (FRD). My experience extends to leading User Acceptance Testing (UAT) and advancing database development with MS SQL. I have a proven history of developing cutting-edge SaaS and data products tailored for banking, B2B and B2C markets. Committed to continuous professional development.
Overview
15
15
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Senior Business Analyst
TMF group services
10.2023 - 10.2024
Worked with stakeholders to improve KYC, onboarding and workday application
Functional decomposition of legacy app to prepare Epics for new kyc tool
Performed sanctions (anti money laundering) and screening (adverse media and PEP) hits from external portal to identify potential risks
Changing the requirements according to FM regulations (EMIR, SFTR) and DNB standards
Created functional and business requirements documents by BABOK and BPM standards for each epics
Created prototypes, As-Is, To-Be, gap analysis documents, steerco committee presentation to management
Handled HCM modules like benefits, performance and learning of the whole employees in company
Performed functional and integration testing while doing software implementation
Business & Test Analyst
Cognizant Technologies and solutions
08.2021 - 10.2023
Conducting workshops for gathering the requirements for KYC and accounts and payments tribe from data consumers
Participate in data modelling discussions for entities of a particular business process
Create test cases by BDD framework to align with acceptance criteria
Designed and implemented Business Glossary, Data Dictionary and Lineage in Collibra as a proof of concept for client
Hands on experience with instant payments, credit and debit transactions
Lead various process interventions for streamlining them
Co-ordinate with the Product Owner for the sprint planning and quarterly roadmap
Validate the business rules used for transforming data from source to the target structure through data analysis
Prepare specifications for the development team to build the ETL logic for data transformation
Co-ordinate with source systems so that they can adhere to the requirements of data warehouse
Liaise with data stewards to help them understand the functionality of the products so that they can give their decision for releasing a product
Analyzing requirements and making system designs
Requirement management and specification using Jira and Confluence
Making impact analyses, user stories, use cases, user interface designs, interface mappings, data models and flowcharts
Oversee automation testing results and conduct regression test for each iteration
Created acceptance criteria for user stories, epics and features in Azure devops
Support for second- and third-line incidents
Worked according to Agile/Scrum model, Continuous Integration and Delivery CI/CD
Senior Business Consultant
Agira Technologies
04.2020 - 07.2021
Managed team of 16 business process (BPM) consultants
Developed and defined project roadmaps and liaising with managers and stakeholders
Created full use cases and wire frames for HR solutions that can be used for Workday applications
Refining product backlog for Geo-Maps wireless vehicle tracking B2B application and served as scrum master
Business Process Modelling of various business processes in ERP- workday application for new onboarding team
Liaise with UX architect to create wireframes for all customer journeys
Carried out User Acceptance Testing for validation with Business Process testing
Handled whole onboarding of freshers for the year 2020 with onboarding module and monitored their performance via talent management module
*Contract/freelancing job, Reference only available
Senior Agile Business Analyst
Astra-Doosan Bobcat
03.2019 - 03.2020
Conducted in depth analysis on logistics-heavy vehicle applications on business performance
Created wireframes and UML diagrams for developers to demonstrate the client needs
Oversaw design, regulation, daily management, data migration, Market strategy of principal projects
Created Functional and business requirements documents with objective, summary and acceptance criteria
Worked on Fleet management application that works on IOT device over geo maps
Co-ordinated with Vodafone telecom department-wireless device of heavy vehicle associated with user application (B2B, B2C)
Reported all necessary information to the Chief Operating Officer and worked closely with them to achieve and maintain goals
Managed Benefits module in ERP-HCM when team needed to work for extra and weekend support
Functional Business Analyst
Verizon Data services pvt ltd
05.2012 - 03.2016
Worked as Test lead and oversaw postpaid application performance (wireless, 4G, 5G)
Created test cases, performed test runs with management tools like HP Quality center, rally dev
Documented and Managed defect triage for quality assurance team
Defined requirements, gathered documents for payments gateway with Credit card, gift card, debit card and bank transactions
Demonstrated with UML diagrams for the customer facing web application
Managed name and PEP screening of customers during onboarding(blacklist/whitelist)
Followed HIPPA annexure during testing the application end to end
Followed and encouraged the whole team on Agile and Scrum model
Played role of Scrum master and conducted sprint retrospective and planning and standups
Programmer Analyst
Cognizant Technologies and solutions
03.2010 - 05.2012
Worked as a functional Tester and created test cases based on acceptance criteria
Performed test runs and managed test suits in defects triage
Worked on workday and field glass application and performed integration testing
Mentored junior test team and achieved the quality of 96%
Completed internal scrum master course and implemented Scrum practice in team
Worked as a proxy Business analyst and acted as bridge between stakeholders and offshore team
Played active role in Scrum model and got young scrum master award in the team
Education
Bachelor of Engineering - Electronics And Communications Engineering
SACS MAVMM Engineering College
Madurai
04.2001 -
Skills
Requirements Gathering & Analysis
Certification
ISTQB Certification
Personal Information
Visa Status: Valid Netherlands HSM Visa until July 2027
Valid B2 USA visa until November 2030
Accomplishments
Designed a workflow solution for TMF, resulting in reducing the manual entries for Onboarding, KYC, CRA and screening process.
Earned the spot light and star of the month Award for 4 years in a row for documenting, redesigning and improving business processes in cognizant and verizon offshore offices
Led team to meet 99% of SLAs by streamlining business processes and identifying areas for improvement.
Timeline
Senior Business Analyst
TMF group services
10.2023 - 10.2024
Business & Test Analyst
Cognizant Technologies and solutions
08.2021 - 10.2023
Senior Business Consultant
Agira Technologies
04.2020 - 07.2021
Senior Agile Business Analyst
Astra-Doosan Bobcat
03.2019 - 03.2020
Functional Business Analyst
Verizon Data services pvt ltd
05.2012 - 03.2016
Programmer Analyst
Cognizant Technologies and solutions
03.2010 - 05.2012
Bachelor of Engineering - Electronics And Communications Engineering
SACS MAVMM Engineering College
04.2001 -
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