Sarah Mubarak
Beverwijk,NL
Summary
Proactive and results-driven Barista, waiters and bartender with a proven track record at Werqdag, enhancing dining experiences and revenue growth through meticulous food safety and barista training. Excelled in fostering teamwork and resolving customer issues, leveraging multilingual skills and espresso machine expertise. Achieved significant improvements in service efficiency and staff performance.
Results-driven hospitality professional equipped to elevate team performance and customer satisfaction. Brings valuable experience in managing shifts, training staff, and maintaining high standards of service. Known for strong teamwork, adaptability, and excellent problem-solving abilities.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Werqdag
09.2022 - Current
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Accurately completed end-of-day financial tasks worth over $[Amount] of cash and card transactions daily.
Education
Bachelor of Arts - Cultural Anthropology
Univeristy of Amsterdam
Amsterdam 09-2025
Skills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Espresso machine operation
- Latte art expertise
- Food production management
- Food safety
- Patience and tolerance
- Alcohol awareness
- Beverage preparation
- Drink preparation techniques
- Bartending experience
- Hospitality and accommodation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of staff members.
- Resolved product issue through consumer testing.
- c++ and spss knowledge
- 4 out of 4 starts [4 star team in WerqDag, surpervising all the employees, rating employees every six months, shift leader and experience with training new staff
Certification
- Barista Level 1 Certificate - Specialty Coffee Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS)
- WerqDag training for cocktail making, latte art, opening and closing bar shifts, cook training
sport
pilates and running every week
very active person and love a new challange
Languages
romanian
Native language
English
Proficient
C2
Arabic
Elementary
A2
Italian
Beginner
A1
Spanish
Beginner
A1
French
Beginner
A1
Timeline
Barista Shift Supervisor
Werqdag
09.2022 - Current
Bachelor of Arts - Cultural Anthropology
Univeristy of Amsterdam
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