Sarah Ikpi
Student
Maastricht,The Netherlands
Summary
Outgoing and enthusiastic job seeker with a dedicated and positive attitude to work. Ability to adapt to new situations and motivated to learn and grow. Ready to help contribute to company success and achievement of goals.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Stradivarius, Inditex
07.2023 - 12.2024
- Collaborated with team members to achieve cohesive and efficient store environment.
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Increased sales by building strong customer relationships and providing excellent service.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Nursery Volunteer
Damascus Road International Church
04.2022 - Current
- Looking after children, ages 0 to 4, in nurturing and age-appropriate way.
- Maintain children's safety and create welcoming, caring environment for all children.
- Engage children in fun and interesting activities.
- Keep areas clean, organized, and sanitize surfaces after each session.
- Consult with families to discuss activities and behaviors of each child.
Customer Service Agent
Hennes & Mauritz (H&M)
08.2022 - 02.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Helped customers by providing helpful information, answering questions and responding to complaints via phone calls, chats and emails.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Adapted to new applications and maintained knowledge of current technologies.
House Keeping Employee
Amrath Grand Hotel
06.2022 - 08.2022
- Cleaning hotel rooms mid-stay and after departure.
- Making beds, replacing dirty linens and towels, restocking amenities like toiletries, drinks, stationery.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Greenhouse Worker
Kester Uitzendbureau
03.2021 - 07.2021
- Planted and cultivated different types of plants and flowers.
- Rearranged planting beds and flower gardens seasonally.
- Removed weeds and sprayed insecticides onto plants and flowers.
- Communicated with coworkers and management to report challenges.
- Packaged boxes and and labeled plants to be loaded into outbound containers.
- Cleaned greenhouse and planting spaces for new set of plants.
Volunteer
Young People Connect Conference
02.2018 - 03.2018
- Assisted with various activities like brainstorming and advertisements to achieve a well organized conference by working with organization over a period of 3 months.
Education
Bachelor of Science - European Public Health
Maastricht University
Maastricht, Netherlands2025
MBBS - Medicine And Surgery
University of Calabar
Calabar, NigeriaCurrent
West African Senior School Certificate -
Hillcrest College
Calabar, Nigeria06-2015
Bachelor of Science - Nursing And Midwifery
University of Sheffield
Sheffield, United KingdomFirst School Leaving Certificate -
Aunty Sama's Nursery And Primary School
Calabar, Nigeria 07-2009
Skills
- Fast learner
- Good communication skills
- Ability to work in a team
- Relationship development
- Problem resolution
- Positive attitude
- Attention to detail
- Adaptable and flexible
Additional Information
Leadership/Service Roles
- School time regulatory prefect, Hillcrest College, 2014-2015.
- Assistant class treasurer, University of Calabar, 2017-2020.
- Member, Financial committee, Calabar University Medical Students Association(CUMSA), 2018.
- Member, Health committee, Cross River Medical Students Association(CRIMSA), 2019.
- Member, Enactus University of Calabar, 2017 to date.
- Social Media Officer, Enactus University of Calabar, 2017-2018.
- Electoral Secretary, Calabar University Medical Students Association(CUMSA), 2019.
- Member, Education and Activities committee, EUnitas, Maastricht University, 2023.
Hobbies/Interests
- Cooking and baking
- Traveling
- Reading
Language
English
Dutch
Timeline
Sales Assistant
Stradivarius, Inditex
07.2023 - 12.2024
Customer Service Agent
Hennes & Mauritz (H&M)
08.2022 - 02.2023
House Keeping Employee
Amrath Grand Hotel
06.2022 - 08.2022
Nursery Volunteer
Damascus Road International Church
04.2022 - Current
Greenhouse Worker
Kester Uitzendbureau
03.2021 - 07.2021
Volunteer
Young People Connect Conference
02.2018 - 03.2018
Bachelor of Science - European Public Health
Maastricht University
MBBS - Medicine And Surgery
University of Calabar
West African Senior School Certificate -
Hillcrest College
Bachelor of Science - Nursing And Midwifery
University of Sheffield
First School Leaving Certificate -
Aunty Sama's Nursery And Primary School
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