Sarah Granger
Rotterdam,ZH
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing diverse cross-functional employees while applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
Certis Belchim B.V.
Utrecht, Netherlands
08.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
- Reduced software development timeframes by identifying bottlenecks and optimizing the development process.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Collaborated with external partners for outsourcing tasks when necessary without compromising quality or timeliness.
- Developed and initiated projects, managed costs, and monitored performance.
Application Manager
Dare to Be B.V.
Rotterdam, The Netherlands
06.2019 - 07.2023
- Sole responsible for the company's complex IT landscape: Microsoft Dynamics AX, Mendix Applications (OMS, B2B Portal, PDM, PIM), Adyen, EDI interfaces, etc
- Lead multi-disciplinary project teams to develop and implement new system requirements
- Plan the delivery for new requirements and estimated feasibility performance analysis by forecasting risks
- Analyze, evaluate and restructure standing process flows to improve data quality, deliverable efficiency and monetary value
- Run weekly meetings with business owners to communicate sprint goals and sprint backlogs
- Present high-level sprint standings to upper management on a quarterly basis
- Prepare detailed reports concerning project specifications and activities
- Perform all testing and troubleshooting methods and documented resolutions in the system.
ERP Consultant
Caldic B.V.
Rotterdam, The Netherlands
01.2019 - 06.2019
- Participated in Fit-Gap analysis to understand project requirements
- Collected, analyzed, and mapped master data to meet import requirements
- Coordinated with external entities to assist with complex support and project strategies
- Communicated project needs and deadlines to project team members
- Tested system processes to ensure a smooth Go-Live experience.
Functional Application Operator
Caldic B.V.
Rotterdam, The Netherlands
12.2016 - 12.2018
- Responded to users support questions via TopDesk, e-mail, telephone, and face to face
- Researched and specialized in the financial and human resources processes in AX 2012 R3
- Accessed and defined problems, users needs, and provided thoughtful solutions
- Wrote release notes and work instructions for organizational processes which were distributed company wide
- Worked with team members to receive support and plan deadlines
- Managed an organization-wide implementation of the Human Resource module in AX 2012 R3
- Implemented thoughtful solutions to resolve functional and technical system failures
- Created and presented AX training courses for end users at individual and group levels
- Traveled to various global Caldic locations to provide training and post Go-Live support.
Staff Auditor
Ernst & Young
Rotterdam, The Netherlands
09.2015 - 11.2016
- Consistently met my short and long-term targets
- Conducted thorough data analysis via advanced Excel functions to generate spreadsheets and pivot tables
- Handled customer complaints with empathy and composure
- Proactively participated in meetings and helped create new practices
- Answered calls, responded to emails, and spoke with clients face-to-face
- Processed a range of documentation and entered information into databases
- Selected by team leaders as the only staff member to continue working on the Primary Team of a Chemical Manufacturing engagement after the audit was outsourced to local audit teams
- Mentored an intern through her tasks during a first year, year-end audit
- Established the EY Expat Committee with two additional expat colleagues to aid new EY expat employees easily transition into their new cultural and/or career environment.
Education
Bachelor of Business Administration -
Ohio University
Athens, Ohio05.2015
Skills
- Friendly, Positive Attitude
- Project Planning and Development
- Stakeholder Motivation Techniques
- Root Cause and Requirement Analysis
- Organizational and Time Management
- Software Development Life Cycle
- Agile Methodology
- Advanced Microsoft 365 Skills- Office 365, Teams, Planner, Loop, Tasks, etc
- Active Listener
- Creative Problem Solving
Personal Information
- Title: IT Manager
- Date of Birth: 02/04/1992
- Nationality: American
Hobbies and Interests
- Spending time with family and friends
- Travelling
- Dancing at Zumba classes
Certification
- Certified Scrum Product Owner (CSPO)
- Fundamentals of Project Planning and Management - University of Virgina Darden School of Business
Languages
English
Native language
Dutch
Advanced
C1
Timeline
Project Manager
Certis Belchim B.V.
08.2023 - Current
Application Manager
Dare to Be B.V.
06.2019 - 07.2023
ERP Consultant
Caldic B.V.
01.2019 - 06.2019
Functional Application Operator
Caldic B.V.
12.2016 - 12.2018
Staff Auditor
Ernst & Young
09.2015 - 11.2016
Bachelor of Business Administration -
Ohio University