Summary
Overview
Work History
Education
Skills
Websites
Software
Interests
Timeline
Hi, I’m

Santhosh Kumar

Corporate Strategy, GTM & Product Growth, Ex- Founder
Bengaluru
Santhosh Kumar

Summary

Dedicated and forward-thinking professional with a proven track record of collaborating closely with corporate leadership. Accomplished in spearheading impactful corporate-level initiatives focused on growth and strategic advancement. Demonstrated expertise in scaling SaaS products and also founded a startup in the SaaS sector. Proficient in staying ahead of the curve with digital and emerging technology trends spanning various industries. Exceptional communication, presentation, and robust analytical skills.

Overview

12
years of professional experience
1
Language

Work History

Blaash.io (MarTech SaaS)
Bengaluru

Co-Founder
08.2022 - 08.2023

Job overview

  • Founded a Video Commerce SaaS focusing on increasing sales for digital-first brands
  • Formulated company vision, set goals & objectives; hire & train new employees
  • Executed a robust product strategy, driving innovative feature development and design enhancements
  • Participated in all aspects of business development from market research, product management, sales, marketing, customer support, and investment partners
  • Successfully onboarded three proof-of-concept customers within the 1st month
  • Strategized and executed customer acquisition of initial 20 customers across USA and India
  • Built Marketing Channels - Website, Content Strategy, and Social Media
  • Established strategic alliances with 2 e-commerce SaaS and 3 D2C community networks, amplifying industry influence and driving growth
  • Created Data Analytics Dashboards to help customers with actionable insights and improve customer satisfaction
  • Raised funding of $ 150K from a leading accelerator and a set of retail investors.

JUSPAY (FinTech SaaS)
Bengaluru

Head of Program Management
02.2022 - 08.2022

Job overview

  • Established consulting practice within the Customer Success Team, focusing on customer advocacy
  • Established consulting-led account management with a team of 4, fostering closer relationships with key accounts
  • Run strategic initiatives to increase payment success rates of key clients and upsell new features
  • Spearheaded deployment of a performance analysis framework with a layer of business intelligence
  • Program manage key accounts as SPOC and enable cross-functional collaboration to de-escalate issues, prioritize product releases and feature requests
  • Developed processes to improve service Turnaround Time (TAT) and reduce support ticket volumes.

TATA ELXSI
Bengaluru

Head of Corporate Strategy
12.2020 - 01.2022

Job overview

  • As the Head of Corporate Strategy, I led the charge in driving organic growth initiatives within the organization and GTM for new SaaS platforms
  • Developed the annual operating plan and 3-year plans for the overall company, setting long-term vision, goals, and objectives
  • Conducted strategic meets and planning sessions with business verticals
  • Formulated company-wide OKRs every quarter and ensure timely execution
  • Oversaw board reviews and created earnings presentations
  • Impacted 25% of revenue growth with key account management process and conducted monthly reviews with senior leadership
  • Established a framework for large deals (rinse-repeat-wash) & trained sales
  • Improved sales enablement by bringing in an expert network of consultants
  • Launched and executed growth strategy for SaaS Platforms in Auto (Connected Vehicle), OTT (White labeled) and healthcare (Digital Front Door)
  • Supported leadership with actionable insights on trends, competitive intelligence
  • Awarded for best practice in key account management by Tata Business Excellence Group.

HCL Tech
Chennai

Senior Strategy Manager, President's Office
05.2016 - 12.2020

Job overview

  • Act as chief of staff to President of HCL ERS business unit driving market research, strategic planning, organic growth initiatives, and M&A
  • Orchestrated annual operating plans, 3-year blueprint, and board meets ensuring alignment with organizational goals
  • Conducted account planning, sales meetings, and performance analysis exercises
  • Supported strategic decision-making by identifying trends, competitive landscapes
  • Launched 2 new service offerings by building scope, business case, and GTM
  • Identified growth opportunities in AI/ML, Cloud, Connected Vehicles, and Digital
  • Developed and executed the launch of HCL into MedTech devices space with an embedded app-based class III device (Cochlear Implant)
  • Developed detailed financial models and valuation scenarios for strategic initiatives, potential business development and M&A opportunities
  • Formulated a comprehensive strategy for HCLT's entry into the enterprise software product space, enabling the company to diversify its portfolio
  • Identified potential acquisition targets in automotive, healthcare, and semiconductor; Worked with deal teams on due diligence and fit assessments
  • Evaluated 5 co-investment and JV opportunities with final Go / No-Go decisions
  • Impacted nearly $200M in top-line growth via various strategic initiatives
  • Recognized as an HCL Achievers League star performer for 3 consecutive years.

Capgemini Consulting
Mumbai

Summer Intern, Strategy & Transformation

Job overview

  • Developed process for the shared service center for the finance function of a large Indian conglomerate
  • Performed volumetric analysis and estimated $ 10 M savings in accounts payable.

Tata Consultancy Services
Hyderabad

Software Engineer
08.2011 - 02.2014

Job overview

  • Acted as a module lead for a team of 2 & responsible for project delivery
  • Interacted with business users directly for gathering application requirements

Education

FMS
Delhi

MBA from General Management
07.2014 - 2016.04

University Overview

JNTU
Kakinada

B.Tech. from Mechanical Engineering
09.2007 - 2011.05

University Overview

Skills

Strategic Planning & Analysis

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Websites

Software

SQL

Power BI / Tableau

OKR Tools

CRM (Fresh Desk)

Sales Tools (Apollo, Lemlist, LinkedIn Navigator)

Interests

Cooking
Traveling
Watching Films

Timeline

Co-Founder
Blaash.io (MarTech SaaS)
08.2022 - 08.2023
Head of Program Management
JUSPAY (FinTech SaaS)
02.2022 - 08.2022
Head of Corporate Strategy
TATA ELXSI
12.2020 - 01.2022
Senior Strategy Manager, President's Office
HCL Tech
05.2016 - 12.2020
FMS
MBA from General Management
07.2014 - 2016.04
Software Engineer
Tata Consultancy Services
08.2011 - 02.2014
JNTU
B.Tech. from Mechanical Engineering
09.2007 - 2011.05
Summer Intern, Strategy & Transformation
Capgemini Consulting

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Santhosh KumarCorporate Strategy, GTM & Product Growth, Ex- Founder