Sandor Lanyi
's Heer Arendskerke,Netherlads
Summary
Dependable individual with knack for customer service and sales. Possesses excellent communication skills and proactive approach to problem-solving. Aims to enhance customer satisfaction and drive sales growth.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Retail worker
Roompot
Vrouwenpolder, Provincie Zeeland
01.2022 - 11.2024
- Offered personalised service to each shopper, driving repeat business.
- Participated actively in staff meetings encouraging team spirit and cohesion.
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Managed inventory levels effectively to minimise out-of-stock situations.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Assisted in annual stocktaking activities, contributing to accurate inventory records.
- Liaised with suppliers regularly for timely delivery of products,.
- Consistently met personal sales goals whilst providing excellent customer service.
- Promoted seasonal items or discounts effectively stimulating increased revenue.
- Created attractive product displays that stimulated customer interest and purchases.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Performed price checks for customers with accuracy ensuring trust and credibility.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained knowledge of products and features to provide recommendations to customers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Updated product labelling and pricing to reflect discounts and offers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Managed daily administration process associated with sales, stock control and deliveries, ensuring all orders were progressed on time.
- Facilitated smooth store operations, performing daily opening and closing procedures such as store stocking, cashing up.
- Assisted customers in locating specific items to boost satisfaction.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Processed returned or exchanged items and provided refunds to customers.
- Maintained accurate records to track cash handling activities.
- Collaborated with sales managers to meet target quotas.
- Informed customers regarding promos and warranty services to increase sales.
- Tagged products quickly and accurately with price tags and stickers.
- Boosted product sales by offering selection guidance to customers.
- Inspected products for damages and expiry dates before processing refunds.
- Utilised various baking tools skilfully, demonstrating technical expertise.
- Optimised baking results, monitoring oven temperature to prevent overcooking.
- Cleaned and maintained kitchen equipment and oven.
- Monitored storage temperatures to preserve food quality.
- Adjusted oven temperatures to accommodate different breads and baked goods.
- Arranged display case with appealing presentation to maximise sales.
- Maintained clean, organised workspaces to facilitate efficient workflow.
Machine operator
Roveg
Waddinxveen, South Holland
01.2019 - 12.2021
- Loaded raw materials onto machines, facilitating continuous production.
- Prepared detailed shift reports, providing valuable insights into operations.
- Conducted quality control checks, maintaining high product standards.
- Interpreted blueprints and sketches to achieve desired outputs.
- Identified and resolved machine malfunctions for enhanced productivity.
- Ensured smooth running of machinery by performing regular maintenance.
- Troubleshot mechanical issues, minimising downtime.
- Enhanced longevity of machines through regular oiling and cleaning.
- Performed minor repairs on machinery, reducing need for external technicians.
- Collaborated with team members to meet production deadlines.
- Adjusted machine settings to optimise performance.
- Provided training to new recruits, improving team competence.
- Packaged orders with excellent presentation skills.
- Kept machinery well-maintained in line with safety regulations.
- Cleared debris and waste from working areas, maintaining safe conditions.
- Completed daily documentation, updating operational records and company logs.
- Recorded machine productivity and required repairs to maintain logs on database.
- Calibrated machines regularly to maintain peak performance levels, improving operational efficiency.
- Set appropriate machinery parameters to deliver exceptional quality standards across high-volume jobs.
- Liaised with engineering team to resolve breakdowns.
- Produced QA samples and conducted quality testing.
- Monitored material use and reported replenishment needs to management.
- Set up machines to perform specific tasks to high quality.
- Tended to machines to maintain fast-paced production in line with quality standards.
- Evaluated quality of products on production line through visual inspections.
Customs clearance yard
Government of Ukraine
Berehove, Ukraine
01.2018 - 08.2018
- Verified accuracy of commercial invoices and packing lists; ensured proper classification of products under Harmonized System codes.
- Streamlined import processes to expedite the release of goods from customs.
- Provided detailed reports on shipment statuses, keeping all stakeholders informed.
- Collaborated effectively with logistic teams for seamless coordination of shipments.
- Managed the process of importing goods for swift delivery to customers.
- Liaised closely with warehouse staff to guarantee accurate inventory counts.
- Maintained open communication lines with clients regarding their custom needs, enhancing client satisfaction.
- Verified cargo contents against transport documentation.
- Fostered positive relationships with clients, carriers and customers officials to swiftly resolve problems.
Notary's secretary
Notarius
Berehove, Ukraine
07.2017 - 11.2017
- Acted as third-party witness in contract signings for added legitimacy.
- Ensured stakeholder trust by maintaining strict confidentiality in all dealings.
- Verified authenticity of documents by scrutinising signatures and seals.
- Certified true copies of documents, bolstering credibility in legal proceedings.
- Handled official documents to maintain privacy, authenticity and accuracy.
- Responded to time-sensitive queries quickly for fast resolution.
- Followed procedure to perform legal functions successfully.
- Created legal documents and contracts for official use.
- Investigated cases to reach resolution or conclusion.
- Observed official policies and procedures to be fully compliant.
- Adhered to legal regulations when conducting investigations or giving advice.
Education
Junior specialist - Law
College of Natural Sciences and Humanities, UzhNU
Ukraine, Uzhhorod 09.2010 - 06.2014
Bachelor degree - Law
Uzhhorod National University
Uzhhorod, Ukraine 09.2014 - 06.2017
Skills
- Effective communication
- Constructive criticism receptivity
- Resilience under pressure
- Communication proficiency
- Stress resilience
- Strategic thinking
- Positive attitude
- Analytical mindset
Languages
Hungarian
Native
Ukrainian
Native
Russian
Upper intermediate
English
Upper intermediate (B2)
Polish
Upper intermediate (B2)
Dutch
Beginner (A1)
Affiliations
- do it yourself, gadgeteering, woodwork
Timeline
Retail worker
Roompot
01.2022 - 11.2024
Machine operator
Roveg
01.2019 - 12.2021
Customs clearance yard
Government of Ukraine
01.2018 - 08.2018
Notary's secretary
Notarius
07.2017 - 11.2017
Bachelor degree - Law
Uzhhorod National University
09.2014 - 06.2017
Junior specialist - Law
College of Natural Sciences and Humanities, UzhNU
09.2010 - 06.2014
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