Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Séamus Nolan

Senior Business & Sales Analyst

Summary

Experienced Professional skilled in SQL, Tableau/Looker, project management, analytics & story telling with expertise in leading small teams, delivering bespoke analysis, optimizing processes, driving operational excellence. Exposure to a variety of industries, such as IT, Fashion, Food, Logistics & Banking. Demonstrated analytical and leadership skills, fostering cross-functional collaboration and strategic decision-making. Collaborative team player with a solid understanding of data, data management, forecasting and business processes.

Overview

7
7
years of professional experience

Work History

Accenture

Technology Consultant
10.2019 - 05.2022
  • Led Global Testing QA Team : Coordinated a cross-functional team of 14 resources to ensure testing operational excellence and proactively identify gaps in the software testing process, maintaining a quality score of >95% over a six-month period across three testing programs. Developed comprehensive reports on key quality metrics, delivering actionable insights to clients and stakeholders. Adjusted testing metrics as needed, aiming to improve some behaviors.
  • Designed and Implemented Custom Tools : Spearheaded the design, creation, and management of custom dashboards and reporting infrastructure for global use. Led the development of three critical tools to enhance bug tracking, resource utilization , and process efficiency, resulting in a 15% increase in testing pipeline productivity and improved billing accuracy for 125+ resources.
  • Managed End-of-Month (EOM) Reporting Activities : Directed EOM reporting tasks, including hours reconciliation, vacation forecasting , and operational forecasting. Facilitated change management initiatives by conducting impact analysis and training workshops , ensuring seamless process changes.
  • Collaborated on Cross-Functional Projects : Supported internal Accenture leadership and clients with ad-hoc analysis and data-driven insights to address key business health queries. Acted as a subject matter expert in test script development, regression testing, and system stability assurance, aligning processes with business needs.

JustEatTakeaway.com

Senior Business & Sales Analyst
01.2023 - Current
  • Enhanced Sales Efficiency and Processes : Utilized data analysis and gap analysis to optimize and streamline reporting and sales processes, resulting in improved sales efficiency and business operations.
  • Customized Salesforce Deployment : Contributed to the deployment of a bespoke Salesforce instance tailored to our business unit. Collaborated with cross-functional teams to define a unified sales process , provided guidance on Customer Relationship Management Analytics (CRMA) , managed data migration , and designed detailed user stories to ensure seamless adoption and integration across the organization.
  • Conducted In-Depth Analysis for Strategic Decision-Making : Led comprehensive analyses encompassing competitor metrics, customer behavior patterns, revenue trends, and operational processes to provide strategic insights and potential guidance, throughout my time at JET.
  • Identified New Revenue Streams : Building business cases for new programmes & using forecasting methods unlocking new avenues for revenue generation .
  • Developed and Launched Dashboard Reporting Infrastructure : Spearheaded the development and support of critical reporting infrastructure for external data sharing with partners, ensuring accurate and timely information exchange.

Nominow

Data Engineer
05.2022 - 01.2023
  • Led Deployment of New Loyalty Program Across Multiple Markets : Successfully supported the rollout and deployment of a new loyalty program, coordinating the migration of over 2.7 million customer records across diverse markets. Collaborated with cross-functional IT teams to manage the solution development lifecycle, ensuring a seamless and timely deployment that minimized disruption to the client's existing business operations.
  • Managed System and Data Issue Resolution : Proactively identified and resolved system and data issues impacting the client by conducting root cause analysis and articulating the impact and solutions to stakeholders. Delivered data-driven insights to ensure a smooth resolution and implemented effective solutions to prevent future disruptions.
  • Investigated Data Quality Gaps : Conducted thorough investigations into data quality discrepancies between the Customer Data Platform (CDP) and the client's internal data warehouse, employing analytical skills to improve data integrity and alignment.
  • Maintained and Optimized API Integrations : Managed and optimized API integrations between the client's technology stack and the CDP, ensuring robust data flow and system interoperability to support enhanced customer experiences and operational efficiency.

Cryptocurrencyworld.com

Business Analyst & Partner
03.2017 - 12.2017
  • Business Partner / Business Analyst at CryptocurrencyWorld.com : Supported and guided initiatives in a dynamic startup environment, focusing on making blockchain technology and new asset classes more accessible to investors. Led efforts to capitalize on the rapidly growing cryptocurrency market by developing innovative solutions tailored to potential investors' needs.
  • Developed Comprehensive Documentation and Analysis : Created detailed documentation, including system requirements, user stories, business cases, roadmaps, market analysis , and analysis of regulatory frameworks related to cryptocurrency. This facilitated strategic planning and informed decision-making to drive the company's growth.
  • Facilitated Collaboration and Investor Relations : Organized and led meetings with developers to align on project objectives and milestones. Supported the founder in presentations to potential investors by delivering key insights and demonstrating the value proposition, contributing to successful stakeholder engagement.

Education

Bachelor of Science - Business Information Systems

University College Cork
Cork, Ireland
04.2001 -

Skills

SQL (MySQL, SQL Server, Google BigQuery, Amazon Redshift)

Data Visualization & Presentations (Tableau, Looker, ThoughtSpot, Powerpoint, Google Slides)

Project Management (Jira, Asana)

Experienced with both MS Office Suite and Google Business Tools

Javascript, appscript, vbnet, html & css

Additional Information

Visual Basic (.Net) Tutor, coached 140+ students over 1 year

Tour Guide and qualified Instructor, 3 month period in Vancouver Water Adventures

Qualified Sailing Instructor, during the summer period over 3 years

Website Creation and Development for https://donworthofficeinteriors.com/



References available on request

Timeline

JustEatTakeaway.com

Senior Business & Sales Analyst
01.2023 - Current

Nominow

Data Engineer
05.2022 - 01.2023

Accenture

Technology Consultant
10.2019 - 05.2022

Cryptocurrencyworld.com

Business Analyst & Partner
03.2017 - 12.2017

Bachelor of Science - Business Information Systems

University College Cork
04.2001 -

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Séamus NolanSenior Business & Sales Analyst