Sahij Preet Singh
Mississauga
Summary
Organized and forward-thinking customer service professional with a flexible and motivational management style. Background includes inventory management, sales leadership and recordkeeping.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Little Caesars
11.2022 - 07.2023
- Maintained work logs, food safety logs and deposits.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
Shift Manager
KFC
04.2022 - 01.2023
- Worked in fast-paced Environment
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
- Exercised composure under pressure and in escalated customer service scenarios.
Front Office Intern
Deerhurst Resort
12.2021 - 04.2022
- Assisted guests in check-in/Check-outs
- Worked as cashier to generate customer bills, gift cards and other payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Customer Support Executive
Teleperformance
03.2019 - 08.2019
- Answered client calls
- Listened to customers' questions and concerns to provide answers or responses.
- Ensured that all client databases are up to date with latest address, contacts, and overdue payments
- Offered repayment plans to the delinquent clients and collected payments on the accounts.
Front Office Receptionist
Omni Hotel and Resort
02.2018 - 02.2019
- Evolved to variety of business environments in a friendly and professional manner
- Interacted with customers by phone, email, or in-person to provide information.
- Reviewed reservations before the guest arrival to resolve guest’s special Needs/requirements in time
- Maintained clean reception area to promote positive, professional environment for clients.
Education
Graduate Diploma - Hospitality and Tourism Operations Management
Fanshawe College
London, Ontario04.2022
Master of Science - International Hospitality Finance
Glion Institute of Higher Education
Switzerland07.2019
Bachelor of Science - Hospitality and Hotel Administration
Panjab University
India05.2016
Skills
- Night Auditing
- Planning and Coordination
- Hospitality Service
- Customer Relations
Certification
Safe Food Handlers
Smart Serve
Worker Health and Safety
Timeline
Food Service Supervisor
Little Caesars
11.2022 - 07.2023
Shift Manager
KFC
04.2022 - 01.2023
Front Office Intern
Deerhurst Resort
12.2021 - 04.2022
Customer Support Executive
Teleperformance
03.2019 - 08.2019
Front Office Receptionist
Omni Hotel and Resort
02.2018 - 02.2019
Graduate Diploma - Hospitality and Tourism Operations Management
Fanshawe College
Master of Science - International Hospitality Finance
Glion Institute of Higher Education
Bachelor of Science - Hospitality and Hotel Administration
Panjab University
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