Summary
Overview
Work History
Education
Accomplishments
Personal Information
Interests
Certification
Timeline
Generic
Roshan Agarwal

Roshan Agarwal

IT Program Head
Haarlem

Summary

Passionate and results-driven IT professional with over 14 years of experience. Skilled in understanding complex business and IT landscapes and translating them into easily digestible information. Experience in implementing SaaS Solution for multiple Programs. Exceptional communication skills, capable of effectively conveying intricate ideas. Demonstrated expertise in leading cross-functional teams of 90+ members, while maintaining a process-oriented approach. Adaptable and collaborative, with a natural aptitude for problem-solving and fostering teamwork. Proven track record in project coordination, strategic planning, budget management, and process optimization. Committed to driving impactful project outcomes and delivering measurable success.

Overview

15
15
years of professional experience
6
6
Certifications

Work History

Program Head

Tata Consultancy Services
08.2022 - Current
  • Directed significant Transformation Program focused on implementing Cloud (SaaS) technology for client.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Managed comprehensive delivery of projects adhering to cost, schedule, and quality benchmarks.
  • Drafted concise highlight reports tailored to executive-level reviews.
  • Oversaw Risk and Issues, determining steps for mitigation.
  • Maintained regular interaction with critical stakeholders and demonstrated exceptional decision-making skills at both tactical and strategic tiers.
  • Collaborated with diverse stakeholders for seamless project execution.
  • Fostered strong business partnerships by prioritizing client needs.
  • Specialized in managing portfolios and driving change for over 7 years.
  • Lead skilled IT engineers managing critical projects.
  • Achieved reliable application releases in line with predefined criteria.
  • Supported growth by cultivating technical skills.
  • Embraced innovative approaches for enhanced productivity.

Project Lead/Senior Business Analyst

Tata Consultancy Services
10.2017 - 07.2022


  • Collaborated with cross-functional teams to ensure seamless integration of various project components.
  • Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
  • Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
  • Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
  • Streamlined project management processes by implementing Agile methodologies and improving team communication.
  • Improved project outcomes with rigorous risk management processes.
  • Negotiated with vendors to secure resources, optimizing budget allocation.
  • Streamlined communication channels between departments, facilitating smoother project execution.
  • Identifying opportunities through analysis of business issues related to IT.
  • Responsible for designing new business processes and create IT roadmaps
  • Evaluated business cases by applying various analytical techniques.
  • Provided direction on intricate business needs and assisted in implementing enterprise architecture.
  • Implemented best practices in documentation management systems that improved efficiency, accessibility, and security of project-related information.

Business Analyst /Technical Lead

Tata Consultancy Services
01.2011 - 09.2017
  • Oversaw change proposal activities including responding to RFCs, developing solutions, and ensuring effective stakeholder coordination.
  • Oversaw alignment of IT implementations to support business process continuity.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Recommended measures for attaining business excellence.
  • Facilitated the development of business cases and response documents for solution architect and technical team.
  • Aided end users during UAT.
  • Executed detailed planning sessions with business partners to guarantee new solutions were deployed smoothly.
  • Enhanced business development through customer-oriented innovation.
  • Served as Techno-Functional consultant for Steel manufacturing Supply Chain program.

Associate Consultant

SOA IT Solutions
07.2010 - 12.2010
  • Conducted automation testing through the use of Worksoft's Certify Automation tool.
  • Executed detailed test scripts to ensure system compliance.
  • Developed detailed documentation for Unit, System, and Integration tests

Education

Bachelor of Technology - (Information Technology)

WBUT
Durgapur
07.2006 - 6 2010

Accomplishments

  • Supervised team of 9 direct reports and overall team of 90+ staff members.
  • Earned the best PI (Process Improvement) Award for implementing an innovative solution that increased 60% efficiency.

Personal Information

  • Year of Birth: 1987
  • Gender: Male
  • Nationality: Indian

Interests

Running and Long distance walking

Swimming, Hiking

Cricket - Playing and watching

Certification

SAFe PO/PM (POPM)

Timeline

Program Head

Tata Consultancy Services
08.2022 - Current

Project Lead/Senior Business Analyst

Tata Consultancy Services
10.2017 - 07.2022

Business Analyst /Technical Lead

Tata Consultancy Services
01.2011 - 09.2017

Associate Consultant

SOA IT Solutions
07.2010 - 12.2010

Bachelor of Technology - (Information Technology)

WBUT
07.2006 - 6 2010
Roshan AgarwalIT Program Head