ROMONA AYAKO ONG’AI

• Dedicated and results-driven Program Officer with a background in community engagement and development. Several years of experience in program design, community engagement and driving positive change.

Achievements.

• Developed and managed community engagement initiatives aimed at addressing key social issues and promoting grassroots participation.
• Designed and implemented programs focused on education especially learners with reading and writing difficulties in collaboration with volunteer teachers, education stakeholders and partners.
• Conducted needs assessments, evaluations, and risk analysis to inform program strategies and ensure their effectiveness.
• Established strong relationships with community leaders, NGOS, and government agencies to enhance program visibility and sustainability.
• Improved program efficiency by streamlining processes and implementing new management strategies.
• Evaluated program results against established goals, identifying areas for improvement and implementing targeted action plans.
• Maintained accurate records of all project-related information, improving documentation practices within the department.
• Strengthened relationships with external partners through open dialogue, negotiation, and collaborative efforts on joint projects.
• Developed comprehensive project plans to ensure successful execution of program initiatives.
• Optimized resource allocation by conducting thorough assessments of program needs and priorities.
• Championed a culture of continuous improvement by actively seeking feedback from staff members about their experiences in the program.

• Diligent and motivated Assistant Program Officer with a focus on slum upgrading programs. Experienced in working within challenging urban environments to improve living conditions and enhance the quality of life for residents. Proficient in community engagement, project coordination, and stakeholder collaboration in slum development initiatives.

Achievements.

• Supported the design and implementation of slum upgrading projects aimed at improving infrastructure, housing and services for slum dwellers.
• Conducted community consultation and needs assessment to identify priorities and tailored intervention strategies.
• Monitored project progress, collected and analyzed data, and prepared reports to track impact and outcomes of slum upgrading.
• Providing administrative support such as organizing meetings, maintaining project documentation, and facilitating communication among team members.
• Increased participant satisfaction rates by collecting feedback from surveys and focus groups while implementing improvements based on their suggestions.
• Demonstrated exceptional attention to detail in preparing comprehensive status reports that highlighted key achievements while identifying areas needing improvement.
• Provided ongoing support to Program Officers in areas such as proposal writing, event planning, and data analysis, contributing to the overall success of the organization.

• Receiving visitors, responding to enquiries, supporting local researchers in secondary data collection, rapporteur in conferences.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Coordinated meeting schedules and logistics, leading to smoother operations and better time management.

• Participated in evaluation of quality of homebased care for terminal cancer patients, Collection of qualitative data, through Focused Group Discussions, administering of questionnaires and interviewing the key informants. Compilation of data into databases.
• Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
• Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
• Enhanced participant recruitment strategies, leading to more diverse and representative study samples.