Rohit Sharma
Maarssen,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Shopper
Picnic
07.2023 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Selected best-quality perishable items such as meat and produce.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Data Entry/Consultant
Prologis Management B.V
10.2022 - 01.2023
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Supported clients with business analysis, documentation, and data modeling.
- Collected, arranged, and input information into database system.
People Operation Specialist
Booking.com
05.2022 - 09.2022
- Working in HRMS tools such as Workday , SAP
- Assigning leaves, medical visits, sabbatical, settlements and other human resource operational activities
- Co-ordination with various teams and vendors to provide timely solutions to various employee queries and requests
- Working on Ticketing system ( SNOW) and resolving various tickets related to specific needs and requirements of employees following SLA provided by organization
- Administer people processing procedures that occur throughout employee life cycle with agreed SLAs
- Administer up-to-date processes, procedures and documents, aligned with standard operating procedures as well as current local employment law and legislation
- Document all internal queries according to standard operating procedures
- Prepare and coordinate actions around Payroll change reports and reviews according to pre-agreed Timeline
- Partner with relevant stakeholders on continued updating of employee handbook and HR content
- Liaise and partner with country specific stakeholders such as Advisory, Payroll, Recruitment, and other internal support functions and external vendors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collected, arranged, and input information into database system
- Generated reports detailing findings and recommendations
Senior Executive, HR
QuadGen Wireless Solutions Private Limited
03.2019 - 11.2021
- Managing HR and administration activities involving multiple areas and processes
- Job responsibilities include Onboarding of new joiners in HRMS system, employee induction, and employee payroll for on roll and contractual employees, employee grievances, handling complete employee life cycle, full and final settlement and Exit Formalities
- Streamlined operations to maximize business efficiency and profits.
- Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Office administration activities which include overall handling of housekeeping and security staff, hygiene related activities during critical time period of pandemic and maintenance of office premises and cafeteria
- Vendor Management activities for all recruitment and other vendors and Employee database management
- To organize employee training and awareness sessions for employees, successfully arranged multiple vaccination camps for all employees and their family members during pandemic
- Recruitment and hiring of employees with team work and coordination with various team members for new requirements
- Handling POSH (Prevention of Sexual Harassment) committee and organizing sessions towards employee safety and interacting with POSH committee members and external agency
- Handling audit related activities including company audits and compliance activities
- Handling yearly audits with external and internal stakeholders , successfully completed audit requirements and certification for ISO 14001 and ISO 45001 related to OH&S certification.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
Lead Consultant
Randstad India Pvt. Ltd
10.2010 - 05.2018
- Handling HR Generalist Affairs and functions for various clients
- Facilitating human resources processes and functions for complete employee life cycle
- Providing benefits, orientations and enrollments for new joiners and existing database of employees
- Complete Payroll for Various Clients regarding benefits, deductions and additions to company's payroll system
- To assist in Salary and other benefit calculations and work on employee separation and PF benefits
- To assist in Staffing, Recruitment & Confidential Record Keeping
- MIS reports and Client Audit
- HRMS Database Administration
- Coordination with Statutory and Compliance team and attending external audits along with team members
- Client meetings and interaction with employees regarding their grievances and concerns
- Maintenance of employee records and information
- Coordinating with various departments and team members for successful completion of various internal and external activities resulting in creating brand image of organization and building long lasting relationship with all clients.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Assisted clients in fully integrating company solutions into current business environments, providing input on best practices and recommendations for maximizing utility of company solutions.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.
- Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
- Onboarded and managed new client accounts to boost retention rates
- Educated staff on organizational mission and goals to help employees achieve success
Senior Sales officer
3M INDIA LTD
08.2009 - 05.2010
- Daily calls and visits to dentists for sales and marketing of 3M dental division Products in Chennai location
- Promotion and sales of Dental products to new and existing customers
- Identifying new customers and creating new opportunities in market
- Organizing Medical Camps and product demonstration
- Inventory Management and coordination with Distributors for Supply of Products
- Maintaining stocks and inventories at distributor and coordination for sufficient supply of all products.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Relationship Manager
ICICI Securities
06.2008 - 09.2008
- Sales and Marketing of Financial Products, Insurance and SIP
- Lead Generation, Cold calling for potential new customers
- Daily Visits and Meetings with Prospective customers to promote various financial Products
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Medical Representative
Elan Pharma
12.2002 - 05.2004
- Daily calls, visits, Customer calling, meetings and sales cycle engagement
- Generation of new customers and retention of existing customers
- Cold calling, Meetings, Coordination with Distributors, Stock maintenance
- Workshops, Medical camps, Extensive travelling to Niche markets for Additional sale
- Travelling to nearby markets and headquarters and managing market in those locations mainly in range of 150-200 kilometers from base headquarter.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Recognized trends within territory and industry to create proactive plans.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Exceeded sales goals, increased revenue and facilitated sales.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Serviced existing accounts on regular basis to maximize revenue.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches
- Demonstrated products and specific features at customer locations and special events
- Conferred with existing and potential customers to assess requirements and propose optimal solutions
Education
Post Graduate - Management
BHAVAN-SIET Institute of Management
Bangalore, India06.2008
Bachelor's degree - Commerce
Nagpur University
Nagpur, India06.2002
Skills
- Specialist Procedures
- Excellent People Skills
- Working with Diverse People
- People Services
- Administrative Oversight
- Personal Interviews
- Accurate Money Handling
- Payment Processing
- HR Systems
- HR Support
- Wages and Salary
- Payroll Coordination
- HR Databases
Certification
- Basic Course on Dutch Employment Law, Maas Legal- May-2022
- Payroll in The Netherlands, 2Xplain - November 2022
- Human Resource Management Course, Souters - March 2023
Languages
Hindi
Native language
English
Proficient
C2
Dutch
Elementary
A2
Timeline
Shopper
Picnic
07.2023 - Current
Data Entry/Consultant
Prologis Management B.V
10.2022 - 01.2023
People Operation Specialist
Booking.com
05.2022 - 09.2022
Senior Executive, HR
QuadGen Wireless Solutions Private Limited
03.2019 - 11.2021
Lead Consultant
Randstad India Pvt. Ltd
10.2010 - 05.2018
Senior Sales officer
3M INDIA LTD
08.2009 - 05.2010
Relationship Manager
ICICI Securities
06.2008 - 09.2008
Medical Representative
Elan Pharma
12.2002 - 05.2004
Post Graduate - Management
BHAVAN-SIET Institute of Management
Bachelor's degree - Commerce
Nagpur University
- Basic Course on Dutch Employment Law, Maas Legal- May-2022
- Payroll in The Netherlands, 2Xplain - November 2022
- Human Resource Management Course, Souters - March 2023
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