ROHIT BASA
HOUSEKEEPER SUPERVISER
DABLEHAR,JAMMU
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Experienced Housekeeper with over years of experience in HOTEL. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Housekeeping Supervisor
RADISSON BLU
JAMMU
03.2013 - 05.2015
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports and other business documentation.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Maintained required records of work hours, budgets and payrolls.
Housekeeper
COUNTRY INN & SUITES
GANDHI NAGAR JAMMU
05.2013 - 05.2015
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Cleaned elevators, glass and planters in public areas.
Steward
KC CITY CENTRE
JAMMU
02.2012 - 02.2013
- Stepped into additional roles during busy times to boost coverage of important stations.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Engaged in suggestive selling and other sales techniques.
- Offered product samples, answered questions and helped customers find items.
- Monitored dining room inventory and replenished as necessary.
- Documented kitchen inventory by reviewing stock and counting items.
Education
High School Diploma -
STEPHENS INTERNATIONAL PUBLIC SCHOOL
NIHALPUR KULLIAN MIRANSAHIB 04.2008 - 05.2009
DIPLOMA - Mechanical Engineering
NITS
MIRANSAHIB 04.2010 - 07.2012
Skills
Residential cleaning
undefinedTimeline
Housekeeper
COUNTRY INN & SUITES
05.2013 - 05.2015
Housekeeping Supervisor
RADISSON BLU
03.2013 - 05.2015
Steward
KC CITY CENTRE
02.2012 - 02.2013
DIPLOMA - Mechanical Engineering
NITS
04.2010 - 07.2012
High School Diploma -
STEPHENS INTERNATIONAL PUBLIC SCHOOL
04.2008 - 05.2009
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